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Five Below

Discount retailer selling trendy youth goods

Overnight Freight

Retail SalesConfirmed live in the last 24 hours
Part-timeGrand Rapids, MI, USA$13.73In-person

About the Job

Requirements

  • Applicants must be at least 16 years old.
  • Applicants must be available to work a flexible schedule.
  • Applicants must be comfortable with or willing to learn technology such as cash registers, handheld devices, and mobile devices.
  • Applicants must be able to engage with customers and handle customer interactions and potential issues courteously and professionally.
  • Applicants must be able to use basic information-gathering skills to solve problems.
  • Applicants must be able to learn procedural knowledge through on-the-job training.
  • Applicants must be able to frequently operate a cash register.
  • Applicants must be able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
  • Applicants must be able to frequently climb and descend ladders to retrieve and put away stock.
  • Applicants must be able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
  • Applicants must be able to frequently communicate and exchange accurate information with customers by telephone and face-to-face in the store, and with managers and coworkers.
  • Applicants must be able to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
  • Applicants must be able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
  • Applicants must be able to remain in a stationary, upright position for 80% of the time.

Responsibilities

  • Greet and assist customers promptly, acknowledging them immediately and helping multiple customers efficiently.
  • Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations; engage in suggestive selling while staying informed about product availability.
  • Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
  • Address customer issues using product knowledge to offer alternative solutions, and seek to turn returns into exchanges when possible.
  • Inform management in a timely manner about merchandise restocking, service requirements, and customer feedback.
  • Collaborate with the team to achieve store and company objectives and contribute to a productive work environment.
  • Move across the sales floor to assist customers and travel to and from the stock room to retrieve and put away merchandise.

About the Company

Five Below

Discount retailer selling trendy youth goods

Five Below is a discount retailer that offers a wide range of trendy products and essentials aimed at pre-teens, teens, and young adults. Its products are priced primarily at $5 or less, with some items priced higher, and are refreshed frequently by sourcing goods globally to keep inventory up to date. Customers can shop in stores or online, with the experience designed to be fun and engaging. The company sells categories such as school supplies, fashion accessories, electronics, toys, games, and home decor. Its emphasis on ethical sourcing and compliance with human rights and labor practices guides supplier choices. Compared to competitors, Five Below emphasizes high-value, fashion-forward items at very low prices with a continuously rotating assortment that appeals to a younger audience. The goal is to provide affordable, on-trend products while delivering an enjoyable shopping experience and driving growth through both in-store and online channels.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2002

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