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Techconnect.id

Technology solutions and digital skills

Cybersecurity Engineer

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Jakarta, Indonesia
In Person
CybersecuritySecurity Engineering & Architecture

About the job

Requirements
  • Hands-on experience as a CyberArk Engineer (L1/L2/L3), including installation, configuration, troubleshooting, and technical support for CyberArk PAM platforms in enterprise or multi-client environments.
  • Experience managing Active Directory, including user and group management, Group Policy Objects, and integration with security applications.
  • Experience handling technical tickets using ITSM tools.
  • Knowledge of CyberArk PAM, including Vault, PVWA, CPM, PSM, PSMP, and Privilege Cloud; Active Directory/LDAP; single sign-on; Windows and Linux server administration; networking including TCP/IP, VLANs, and firewalls; Cisco, Palo Alto, and Fortinet platforms; and ServiceNow or Jira.
  • Proactive troubleshooting and problem-solving skills, technical communication with clients including global clients, attention to detail in documentation, ability to work independently and in cross-functional teams, and commitment to information confidentiality.
Responsibilities
  • Install, configure, and administer CyberArk components including Vault, PVWA, CPM, PSM, PSMP, and Privilege Cloud; manage Safes and Policies and onboard privileged Windows, Linux, database, and service accounts.
  • Integrate CyberArk with Active Directory/LDAP, single sign-on, and network platforms including Cisco, Palo Alto, and Fortinet; manage credential rotation and session recording; and develop CPM/PSM WebApp plugins.
  • Handle L2 technical-support tickets from clients related to infrastructure issues, third-party integrations, and CyberArk platform performance; coordinate with vendors and R&D teams to resolve complex issues.
  • Support onboarding CyberArk Vault audit logs and PSM session logs into SIEM platforms such as Google SecOps (Chronicle) and/or Elastic Security.
  • Ensure the health and availability of the CyberArk platform; use ITSM tools such as ServiceNow or Jira for ticket management, configuration changes, and incident documentation.
  • Prepare runbooks, standard operating procedures, and technical documentation for CyberArk implementations; provide training and knowledge transfer to users and client internal IT teams.
  • Perform other cybersecurity engineering activities as needed.
Desired Qualifications
  • Experience with enterprise network platforms such as Cisco, Palo Alto, and Fortinet.
  • Experience with any SIEM platform, Google SecOps, or Elastic is an advantage; training will be provided.
  • CyberArk Defender - PAM certification; CyberArk Sentry - PAM is the target certification.
  • Google SecOps training is provided on the job.
  • Exposure to Google SecOps (Chronicle), Elastic Security/Elastic Stack, basic scripting with Python, Bash, or PowerShell, and cloud platforms including GCP, AWS, or Azure; on-the-job training will be provided in these areas.

About the company

Techconnect.id is an Indonesian technology organization combining digital solutions, talent development and technology-focused education. Its ecosystem includes Techconnect Academy, which prepares learners for technology careers, alongside teams supporting products, projects and workforce needs. The organization connects businesses and emerging professionals through practical digital capabilities rather than operating only as a classroom provider. Its model blends learning and technology delivery, with the official employer board reflecting roles across the broader Techconnect organization.

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