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HEI Hotels & Resorts

Revenue Manager

Business OperationsUpdated on Nov 15
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • Two years of revenue management experience is required.
  • An in-depth understanding of spreadsheets and statistical methods for analyzing data is required.
  • Strong analytical skills are required.
  • The ability to identify relevant data and draw inferences about its impact on hotel revenues is required.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning is required.
  • The ability to use property management systems, reservation systems, and revenue management systems to forecast and implement optimal strategies is required.
  • Effective verbal and written communication skills are required, including the ability to adapt communication style for different audiences.

Responsibilities

  • Update and manage selling strategies and product information across available distribution channels and reservation sources, including on-site sources, third-party reservation providers, call centers, websites, and global distribution systems.
  • Optimize revenue per available room by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.
  • Work with the hotel General Manager, Director of Sales, and hotel team to establish strategies to increase room and catering revenue.
  • Work with the Regional Director of Revenue Management to implement revenue management programs and new initiatives at the hotel.
  • Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.
  • Participate in pricing decisions for transient, group, and wholesale segments.
  • Facilitate daily and weekly Sales and Revenue Strategy meetings.
  • Interview, hire, and train employees; recommend performance evaluations; resolve problems; provide open communication; and recommend discipline or termination when appropriate.
  • Participate in budgeting and business planning for the Food and Beverage department, including Catering, and other revenue-generating departments.
  • Contribute to the hotel's financial success through participation in the annual budgeting and sales and marketing plan process.
  • Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments, including internet channels.
  • Maintain historical statistical data from all distribution channels and market segments.
  • Monitor pertinent travel-related websites to ensure competitiveness in availability and price.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform other job-related duties as assigned.

Desired Qualifications

  • A bachelor's degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field of work is preferred.

About the Company

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