General Manager

Job Description

We are seeking an experienced and decisive General Manager to lead our operations at our St. Louis location (10486 W Florissant Ave). In this pivotal leadership role, you will oversee all aspects of business operations, drive strategic initiatives, and foster a high-performing team culture. The ideal candidate will combine strong business acumen with motivational leadership skills to achieve organizational goals and deliver exceptional results.

• Develop and execute strategic business plans to drive growth, profitability, and market competitiveness
• Lead, mentor, and manage a diverse team, fostering a positive work environment and promoting professional development
• Oversee all operational functions, including budgeting, financial planning, and resource allocation to ensure efficient use of organizational assets
• Monitor key performance indicators and analyze business metrics to identify opportunities for improvement and optimization
• Manage vendor relationships, negotiate contracts, and ensure compliance with organizational policies and regulatory requirements
• Make informed decisions on staffing, scheduling, and operational procedures to maximize productivity and customer satisfaction
• Communicate effectively with senior leadership, stakeholders, and team members to align on organizational objectives and expectations
• Implement and maintain quality standards, safety protocols, and best practices across all operational areas
• Conduct performance reviews and provide constructive feedback to support employee growth and accountability
• Represent the organization professionally in community and business engagements

Qualifications

• Proven expertise in strategic planning, business development, and operational management
• Strong financial acumen with demonstrated experience in budget management and P&L analysis
• Excellent leadership and team management skills with the ability to motivate and develop staff
• Superior communication and interpersonal skills with the ability to build relationships across all levels
• Proficiency in data analysis and performance metrics to drive informed decision-making
• Experience with staff onboarding, performance management, and organizational development
• Strong organizational and time management skills with the ability to prioritize multiple initiatives
• Demonstrated problem-solving abilities and sound judgment in complex business situations
• Preferred: Experience in vendor management and process improvement initiatives
• Preferred: Background in a similar industry or operational environment

Additional Information

BENEFITS

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Incredible Bonus Structure
• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)