Global Banking & Markets Operations Associate - Fees & Commissions

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it’s all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

YOUR IMPACT

Are you looking to for an opportunity to be part of a team that works directly with exchanges, finance teams, technology teams, and other business partners to solve complex problems and influence change?  Fees and Commission is seeking a professional who is looking for an opportunity to develop a variety of soft and hard skills, contribute to and influence business improvements, apply financial and risk management skills, solve complex problems, and deliver excellent client service. You can be an innovator as a business specialist, developing and executing solutions to increase business profitability and strengthen client relationships. 

OUR IMPACT

Fees & Commissions The Fees and Commissions team manages income, fee and interest charges for the client and house businesses. The team impacts the success of millions of trades a day and uses data-based decision making to influence strategic business decisions. Adapting to changing client and business needs and accurate management of charges is critical to the profitability of our organization. Team responsibilities include rate maintenance, charge validations, reconciliations, adjustments, payments, cost allocations, system developments, regulatory updates, strategic projects, and business query support. We use data analytics and tools such as Alteryx, Tableau and SQL to make data-driven decisions and suggestions.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Enhance and improve our processes and functions by developing a deeper understanding of the function and becoming a technical expert
• Collaborate with our technology and business partners as well as external contacts to improve strategic process workflows
• Provide timely client or business query support
• Help build out the team, ensuring that we use best practice in what we do at all times
• Use your inquisitive mindset to identify control weaknesses and recommend robust solutions
• Monitor Futures/listed derivative fees, commission or interest related functions for clients and house businesses.
• Maintain accurate commission, interest and fee rates for clients in all firm systems. 
• Ensure accurate collection and payment for millions of trades a day
• Monitor and approve functions that span the life cycle of a trade such as validations, configurations, adjustments, reconciliations, invoices, and payments.
• Align team expectations and oversee gaps around all phases of the trade and billing life cycle 
• Act as a technical expert to enhance firm’s processes, identify control weaknesses, recommend robust solutions, in collaboration with direct team, internal and external technology and business partners.
• Build teamwork and collaboration across regions 
• Regularly assess client, business and regulatory needs and identify change required 
• Plan and execute projects to increase firm profitability and adhere to any new compliance guidance
• Develop readiness plan and associated change management strategies for new functionality upgrades on the back of business, regulatory or system upgrades 
• Partner with Business Intelligence team to develop capabilities for new process that would identify and mitigate risk derived from the correlation of quantitative and qualitative data.
• Define project scope and required resources; set objectives and milestones; measure outcomes and their impact.
• Highlight project bottlenecks and propose feasible solutions.
• Collecting, interpreting, and condensing large amount of complex data, and presenting meaningful actionable insights to senior level stakeholders.
• Translating project business requirements for technical and non-technical stakeholders.

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Bachelor’s degree
• 3-6+ years of experience in banking, accounting, financial services or related fields
• Self-motivated and proactive team player who takes ownership and demonstrates accountability, has strong organizational skills as well as the ability to effectively manage competing priorities. 
• Proactive, enthusiastic approach with very high attention to detail
• Highly collaborative, flexible, and team-focused with ability to interact effectively with a wide range of stakeholders
• Translating project business requirements for technical and non-technical stakeholders.
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
• Excellent Client Service skills with ability to communicate complex issues to individuals with varying levels of product expertise
• Competency with MS Suite, especially Excel and the ability to learn multiple programs quickly
• Data ingestion, data transformation and harmonization, data processing, data provision, data modeling, and data access.
• Financial and risk management experience including compliance risk (ex – data management, charge accuracy), security risk (ex – client data security and confidentiality), and operational risks (ex – human error, process flaws, data maintenance) 
• End-to-end successful execution of complex projects including roadmap execution, budgeting and resource allocation.
• Identifying process-flow bottlenecks, providing escalation management, anticipating/making tradeoffs, and balancing business needs within pre-existing constraints.
• Collecting, interpreting, and condensing large amount of complex data, and presenting meaningful actionable insights to senior level stakeholders.
• Managing mid to long term projects (6 months to 3+ years) including project documentation, evaluation and review. 
• Adaptable to changing business needs
• Ability to learn quickly with high desire for large responsibility 
• Strong organizational skills and ability to effectively manage competing priorities. 

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.