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Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Hôte d’accueil / Caissier réassortisseur

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeVillette-d'Anthon, FranceNo salary listedIn-person

About the Job

Requirements

  • A qualification at Bac to Bac +2 level is required.
  • Experience operating a cash register and working with customers is desired.
  • Interest in retail, customer relations, and teamwork is required.
  • Relational ease, a service orientation, and the ability to teach or guide customers are required.
  • Motivation to invest in a long-term project is required.

Responsibilities

  • Set up, verify, manage, and close the cash register while following security and accounting procedures.
  • Scan items, collect payments, and prepare invoices when needed according to applicable procedures.
  • Return products to shelves according to merchandise-return procedures to help prevent shrinkage.
  • Handle waiting times, incidents, and customer dissatisfaction, escalating disputes beyond the role’s authority to a supervisor.
  • Keep the work area and equipment clean, orderly, and maintained.
  • Consult colleagues or department heads about specific customer requests, product knowledge, or stockouts, and take orders when necessary.
  • Process refunds, credit notes, and exchanges after checking their validity and following cash and merchandise procedures.
  • Promote and provide store services, including equipment rental, prepaid cards, delivery, and credit services, according to established procedures.
  • Help prevent shrinkage.
  • Welcome, direct, and assist customers at checkout with prices, products, and services.
  • Listen to customer feedback and suggestions and relay them to management.
  • Offer loyalty cards to customers who do not yet have one and explain their benefits.
  • Inform customers about current promotions when asked.
  • Identify customer requests quickly to improve handling time and reduce queues.
  • Manage and direct telephone calls, take messages, and transfer calls.
  • Guide customers through the checkout journey, including the use of new tools and technologies.
  • Carry out related duties as needed, including customer reception, surveys, promotions, price checks, shelf-stocking, and administrative work.
  • Share experience and ideas with colleagues to improve customer service.
  • Keep supervisors informed about work progress and alert them to delays or operational issues.
  • Work with colleagues to maintain reception and customer-advice coverage.
  • Assist colleagues and other teams as needed.
  • Cover temporary absences or customer-traffic peaks with duties such as shelf-stocking and receiving goods.
  • Participate in store inventories, including organizing, counting, and cleaning.
  • Maintain a clean, welcoming work area that meets standards.
  • Support customer satisfaction and loyalty.
  • Observe safety requirements.
  • Work flexibly across the store.

About the Company

Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Groupement Les Mousquetaires is a European, multi-brand retail group operating in Portugal, France, Poland, and Belgium with banners Intermarché, Bricomarché, and Roady. Local store owners participate in management, giving near-community focus and a shared governance model, while offering groceries, home improvement goods, and automotive services through its network. This structure blends multiple brands with a cooperative-style ownership approach, enabling close local ties and tailored assortments different from fully centralized chains. Its goal is to maximize proximity to communities by leveraging local ownership and diverse formats to serve customers, partners, and employees.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Alcanena, Portugal
Founded
1969

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