Activities Support Staff

Description

Season: Beginning on or about 10/01/2026 through on or about 04/15/2027

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

As an Activities Support Staff member, your role revolves around collaborating as part of a team to facilitate events of diverse sizes and purposes within the activities department. These events encompass a wide range, from concerts and dances to happy hours, trivia nights, luncheons, vendor shows, and more.

PERFORMANCE OBJECTIVES:

• Planning and Coordinating Events: Activities assistants plan and facilitate social and recreational events, ensuring they are engaging and enjoyable for participants.
• Facilitating Activities: Assist in organizing various events and activities, such as dances, casino nights, trivia, concerts, karaoke, golf cart parades, cornhole tournaments, line dancing classes, and other active events.
• Guest Services: Welcome residents, answer phones, provide information, sell event tickets, assist in activity sign-up, answer questions, research answers, and work with team members to keep front office operations working.
• Front Desk/Office Support: Help residents sign up for events, sell tickets, answer phones, organize the office, make copies, and assist in office operations.
• Promotional Support: Help create and post event flyers and community calendars.
• Logistical Support: Work under the direction of an event manager to ensure all aspects of the event run smoothly, including managing registrations, ticketing, and cashiering.
• Managing logistics: Help with scheduling, advertising, managing inventory, and ensuring that events run smoothly and within budget.
• Setup and Breakdown: Occasionally assist in preparing event venues by setting up chairs, tables, stages, and audio-visual equipment. After the event, assist in packing up and cleaning the venue.
• Gathering Feedback: Observe participants and gather feedback to improve future events and tailor activities to meet the needs of all participants.
• Collaborating with Staff: Work closely with other staff members and volunteers to ensure that all activities are safe, inclusive, and enjoyable.

Requirements

EDUCATION AND EXPERIENCE

• Interpersonal Skills: Strong communication skills to interact effectively with guests and team members.
• Physical Stamina: Ability to stand for long periods and perform physical tasks, such as lifting equipment and setting up venues.
• Problem-Solving: Quick thinking and adaptability to handle unexpected situations or emergencies during events.
• Attention to Detail: Ensuring that all setups meet the required standards and that the event runs according to plan.
• Teamwork: Ability to work collaboratively with other staff members to achieve common goals.
• Fluency in Microsoft Office software and Canva preferred
• Efe Food Handler Certificate and Title 4 Alcohol Certification (or within 20 days of hire

PHYSICAL REQUIREMENTS:

• Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands
• Manual dexterity for handling paperwork and using office equipment
• Clear vision and hearing for reviewing documents and communicating effectively
• Capability to lift up and carry up to 30 pounds

BENEFITS:

• PTO
• Working in an inclusive community
• Complimentary stay at one of our resorts

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected].