P

PENN Entertainment

Operates casinos, racetracks, and online betting

Wardrobe Assistant Shift Manager

Business & StrategyUpdated on Nov 12
Full-timeJoliet, IL, USA$55k - $60k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Knowledge of wardrobe operations and alterations is required.
  • The ability to analyze and evaluate profit and loss statements is required.
  • The employee must be able to talk and hear, and frequently stand and walk.
  • The employee must occasionally sit; reach with hands and arms; stoop, kneel, and crouch.
  • The employee must occasionally lift and move up to 50 pounds.
  • The employee must have the manual dexterity to operate all necessary equipment.
  • The employee must have close and distance vision.
  • The employee must occasionally push and pull carts and equipment weighing up to 250 pounds.

Responsibilities

  • Manage the daily operations of the assigned wardrobe.
  • Provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for team members.
  • Maintain consistent, high-quality service standards in designated areas of responsibility.
  • Implement training programs that ensure high-quality service.
  • Provide adequate training and tools for team member success.
  • Ensure that all wardrobe areas are kept clean and in proper condition.
  • Use the minimum level of labor needed to perform the required level of service without adversely impacting service standards.
  • Interview and hire new team members.
  • Audit supplies and inventory items to ensure cost controls.
  • Complete required daily financial tools and reports.
  • Communicate variances from established standards to the F&B Manager or Director.
  • Ensure that all service equipment is operational and handled safely, and report mechanical issues to appropriate team members.
  • Enforce appearance and uniform guidelines.
  • Enforce regulatory and internal controls, policies, and procedures.
  • Review the manifest and staffing levels to determine appropriate work assignments for staff.
  • Conduct physical inventories of outlet supplies and requisition replacement items as needed.
  • Coach and counsel team members when needed to reinforce departmental and company policies and procedures.
  • Maintain a well-informed shift by conducting daily shift meetings.

Desired Qualifications

  • Two to three years of supervisory experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

Recently Posted Jobs

Explore more opportunities at PENN Entertainment

See more jobs