Full-Time
Vice President
Channel Sales
Posted on 9/3/2025
Fusion Connect
1,001-5,000 employees
Managed service provider for UCaaS, SD-WAN
No salary listed
Palmyra, VA, USA
Remote
Candidates must be based in the Eastern U.S.
 Sales & Account Management (3) |
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- Eight (8) or more years of experience in Channel Sales, with at least 3 years in a sales leadership role
- Strong background in managing partner-led revenue in the UCaaS/CCaaS, access, or broader cloud communications space
- Proven ability to lead and motivate sales teams in a fast-paced, quota-driven environment
- Deep understanding of the TSD and strategic partner landscape, with experience activating programs at a regional level
- Excellent interpersonal, communication, and relationship-building skills
- Ability to travel within the East Region as needed
- Bachelor’s degree or equivalent experience
- Lead, coach, and develop a high-performing team of Channel Managers across the East Region
- Own regional revenue targets and pipeline development, ensuring consistent execution to plan
- Support and grow partner relationships across the region, with a focus on driving enablement, activation, and loyalty
- Execute on national TSD and Strategic Partnership initiatives by embedding those strategies into regional partner engagement efforts
- Partner with cross-functional teams including marketing, sales engineering, customer success, and quoting to support CM and partner needs
- Monitor and manage regional KPIs and provide clear, actionable insights on performance and forecasting
- Foster a strong team culture focused on collaboration, accountability, and results
- Serve as the executive sponsor for key partners and high-priority opportunities within the region
Fusion Connect provides managed services for business communications, secure networks, and hosted collaboration. It offers UCaaS, SD-WAN, and SBCaaS on a subscription basis to US SMEs and large enterprises, delivering cloud-based tools for voice, video, messaging, and secure networking. It differentiates itself with a 100% UCaaS uptime guarantee and service credits, supported by award-winning customer service. Its goal is to help businesses maintain continuity and efficiency through dependable, secure communications and collaboration, backed by strong support and growth plans.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$264.7M
Headquarters
New York City, New York
Founded
1997
Simplify's Take
What believers are saying
- Ken Worcester joined as CRO on Oct 28, 2025, to accelerate revenue growth.
- $85M Hark Capital loan funds talent, tech, and infrastructure investments.
- Elizabeth Schneider promoted to lead channel strategy expansion.
What critics are saying
- RingCentral captures 25% more mid-market share with cheaper AI Teams bundling.
- Microsoft's direct Teams Phone push erodes 30% of reseller margins now.
- New $85M debt breaches covenants if churn hits 15% YoY next year.
What makes Fusion Connect unique
- Fusion Connect guarantees 100% UCaaS uptime with service credits.
- Fusion Connect delivers one-vendor simplicity for UCaaS, SD-WAN, and security.
- Fusion Connect provides US-based support teams for all managed services.
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Benefits
Flexible Work Hours
Remote Work Options
Company News
Fusion Connect names Ken Worcester as CRO to drive next phase of growth. ATLANTA, Oct. 28, 2025 /PRNewswire/ - Fusion Connect, a leading provider of cloud communications and managed services, today announced the appointment of Ken Worcester as Chief Revenue Officer (CRO). With more than 25 years of experience in communications, cloud services, and sales leadership, Worcester will oversee Fusion Connect's revenue strategy, focusing on strengthening channel partnerships, accelerating growth, and optimizing sales performance. Worcester's career includes executive Sales leadership roles at YourSix, WOW!, and Zayo Group, where he built out high performing sales teams, led indirect channel programs, created global go-to-market strategies, drove bookings with direct sales, and scaled revenue from existing customers. "Ken is a decisive leader with a deep understanding of how to build scalable revenue engines and empower partner relationships for growth," said Bill Wignall, CEO of Fusion Connect. "His ability to align strategy with execution - and his track record of delivering measurable results - make him an ideal fit for Fusion Connect's next chapter." As CRO, Worcester will oversee all revenue-generating functions, including direct sales, indirect channel, and account management. His appointment underscores Fusion Connect's continued investment in leadership that prioritizes customer-obsessed service and long-term partner success. "I'm honored to join Fusion Connect at such a dynamic time in its journey," Worcester said. "The company's commitment to innovation, partner growth, and customer experience aligns perfectly with my approach to leadership. I look forward to working with our teams and partners to accelerate growth." Fusion Connect continues to set itself apart in the marketplace by combining best-of-breed technology with one-vendor simplicity and US-based support teams - delivering managed services that empower businesses to thrive. About Fusion Connect Fusion Connect is a leading provider of cloud communications and managed services, helping businesses simplify technology so they can focus on growth. The company delivers a full suite of managed solutions - including broadband access, UCaaS, CCaaS, SD-WAN and managed security - all delivered by US-based support teams ready to drive performance, reliability, and customer success. With deep technical expertise and industry experience, Fusion Connect builds right-fit, best-in-class communications and collaboration solutions that meet the unique needs of modern businesses. The company's commitment to exceptional customer support is backed by industry-leading uptime and service quality guarantees. To learn more, visit FusionConnect.com or contact an expert at +1-888-301-1721. Press Contact: Fusion Connect [email protected] +1 470-731-7553 View original content to download multimedia:https://www.prnewswire.com/news-releases/fusion-connect-names-ken-worcester-as-cro-to-drive-next-phase-of-growth-302597226.html SOURCE Fusion Connect
Fusion has acquired the Comfort Keepers franchise in Omaha and Lincoln, Nebraska, and Council Bluffs, Iowa, marking its entry into the home care industry. Corey Watton, President and CEO, expressed excitement about the expansion. Calli Smith has been appointed as director of home care services. Fusion, based in Omaha, also includes Fusion Medical Staffing and Fusion Workforce Solutions. Additionally, Amivie has acquired FosterBridge Inc., an in-home care provider in Southeastern Ohio.
Fusion Connect has promoted Elizabeth Schneider to lead its channel strategy.
Fusion Connect has secured an $85 million term loan from Hark Capital to enhance growth. The funding will improve operational capabilities, reduce debt, and support strategic investments. CFO Brian McClintock highlighted the partnership's role in solidifying the company's foundation and driving innovation. The investment will focus on talent acquisition, technology, infrastructure, and customer service to boost satisfaction and maintain a competitive edge in cloud communications.
ATLANTA, April 8, 2025 /PRNewswire/ - Fusion Connect, a Morgan Stanley company and a proven leader in cloud communications services, has earned the prestigious Silver Stevie Award for Commitment to Excellence in Customer Experience.