Operations Manager
Freedom Leisure
Operations Manager
Freedom Leisure
Charitable community leisure and recreation trust
Freedom Leisure · Ashford, United Kingdom · Full-time · Posted 2026-11-04
Salary: Up to GBP 27,128
Workplace: on_site
Department: Jobs in Management
Join the Energy at Freedom Leisure – Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.
An outstanding opportunity has arisen to form part of our Senior Management Team as the Operations Manager at the Stour Centre in Ashford working for Freedom Leisure, one of the fastest growing and successful leisure and cultural trusts in the UK.
The Operations Manager will specifically take the lead on health & safety, facility management, cleaning and quality management of the whole centre as well as taking a lead on the management of the poolside operation including the staff team.
The post holder will be part of the Centre Management team and contribute to the overall direction of the centre. All management roles will also be part of the shift rota and will be required to work Duty Manager shifts throughout the week including weekends and evenings.
You should already be working at Assistant Manager level or higher within a medium to large operation. The people we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate staff and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours a week, Monday to Sunday (rota basis)
To be able to work flexibly with a level of autonomy and decision making confidence
Current Pool Plant Operators Certificate (Desirable)
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
Closing date: 20th November 2026
Salary: up to £27,128 per annum
At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Powered by Workable
Charitable community leisure and recreation trust
Freedom Leisure is a charitable, not-for-profit trust operating leisure, sport, and cultural facilities for communities across England and Wales. Its centres offer swimming pools, gyms, exercise classes, sports activities, lessons, and programmes designed for different ages and abilities. Working with local authorities, the trust manages community venues and develops activities that encourage participation, inclusion, and healthier lifestyles. It also runs professional first-aid and pool-operations courses for individuals, employers, schools, and community groups. Established in 2002, Freedom Leisure is headquartered in East Hoathly, East Sussex, and reinvests its surpluses in the services it operates.
Explore more opportunities at Freedom Leisure