Xcellink Pte

Enterprise ICT operations management provider

ECM Functional Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeSingaporeSGD6k - SGD10kIn-person

About the Job

Requirements

Proven experience as a Functional Consultant in OpenText Enterprise Content Management solutions.
Strong understanding of enterprise content management concepts, workflows, metadata management, and integration patterns.
Experience with client engagement, requirements gathering, and solution documentation.
Ability to work on projects requiring Security Category 2 clearance in Singapore.
Ability to solve problems and manage multiple priorities.

Responsibilities

Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management solutions, ensuring compliance with project scope, timelines, and quality standards.
Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.
Translate business requirements into clear functional specifications, use cases, and solution designs.
Configure and customize OpenText modules, including Content Server, Extended ECM, and Documentum, covering metadata models, workflows, permissions, and integrations.
Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.
Conduct functional testing, support user acceptance testing, and validate solutions to ensure system functionality meets business objectives.
Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.
Prepare functional documentation, training materials, and operational guides for business users and administrators.
Mentor and guide junior consultants, assign tasks, and monitor progress in functional workstreams.
Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.
Stay current on OpenText product updates, security compliance requirements, and enterprise content management best practices, and advise clients on potential improvements.

OpenText ECM Functional Consultant

Xcellink Pte Ltd · Singapore, Singapore · Contract · Posted 2025-08-11

Salary: SGD 6,000–10,000

Workplace: on_site

Department: Talent Placement

Description

Responsibilities:

Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards.
Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.
Translate business requirements into clear functional specifications, use cases, and solution designs.
Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations.
Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.
Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives.
Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.
Prepare functional documentation, training materials, and operational guides for business users and administrators.
Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams.
Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.
Stay current on OpenText product updates, security compliance requirements, and ECM best practices, advising clients on potential improvements.

Requirements

Proven experience as a Functional Consultant in OpenText ECM solutions.
Strong understanding of ECM concepts, workflows, metadata management, and integration patterns.
Experience with client engagement, requirements gathering, and solution documentation.
Ability to work on projects requiring Security Cat 2 clearance in Singapore.
Strong problem-solving skills and ability to manage multiple priorities.

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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