Host/Hostess
About the job
- Prior experience as a Host or in a customer service role is preferred.
- Available to work weekdays beginning at 4:30 p.m. Eastern Time.
- Excellent communication and interpersonal skills.
- Ability to remain calm and handle stressful situations with professionalism.
- Strong organizational skills and ability to manage the waitlist efficiently.
- Friendly and welcoming demeanor.
- Ability to multitask and work in a fast-paced environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Welcome guests in a warm and friendly manner.
- Manage the waitlist and seat guests according to their preferences and party size.
- Answer phone calls and take reservations.
- Provide accurate wait time information to guests.
- Maintain a clean and organized lobby area.
- Assist with other tasks as needed, such as taking to-go orders or helping with food delivery.
- Prior experience as a Host or in a customer service role.
About the company
Jack Brown's Beer & Burger Joint runs neighborhood bars serving burgers, fries and craft beer across the Eastern United States. Its restaurants pair a deliberately simple food menu with a dive-bar setting, drawing customers who want a meal and a place to spend time with friends. The beer selection includes local breweries and styles from around the world, with drinks and prices varying by location. The business sells food and beverages at its restaurants, while selected locations also support online pickup and delivery orders. The business opened its first restaurant in Harrisonburg, Virginia, in 2009 and maintains its headquarters in the same city.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Harrisonburg, VA
Founded
2009
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Simplify's Take
What believers are saying
- Norfolk management pay is disclosed: its general manager vacancy lists $85,000-$90,000 annually.
- Greenville's full-time salaried kitchen manager receives company-paid medical, dental and vision coverage after 60 days.
- Employee gatherings cross locations: the careers page includes a company-wide employee retreat.
What critics are saying
- Memphis servers need broad availability: the vacancy includes evenings, weekends and holidays.
- Retirement matching requires tenure: Norfolk general managers qualify for the 2% company match after one year.
- Roanoke security work is part-time: the bouncer vacancy is classified as part-time and on-site.
What makes Jack Brown's Beer & Burger Joint unique
- Beef sourcing is specific: its burgers use American Wagyu from Snake River Farms.
- Menu experimentation has a weekly slot: Saturday Freestyle Burgers change their toppings each week.
- Customer loyalty rewards exploration: Notch Club status requires trying 100 different beers.
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