Central Scheduler

Responsibilities

Join the Southwest Healthcare Team!

About Us:

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community.  With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.  

Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including:  Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, Apex Heart Specialists, and Riverside Medical Clinics.  We've won various awards throughout our region and focus on career development and promotion.  The people are at the core of everything we do.  If you are looking for a career and not just a job, you're in the right place!  For more information on how to join our dynamic team, please visit our website at www.swhealthcaresystem.com.

Job Summary:

Southwest Healthcare is seeking a on-site Per Diem Central Scheduler who will be responsible for outpatient scheduling, verification of insurance eligibility, benefits, and authorizations for multiple facilities across the region. Duties include but not limited to:

• Ensures that the systems are updated according to departmental standards. 
• Verify physician orders match patient type, procedure type and authorizations match physician orders, including CPT codes to be performed.  
• Pre-registers patients for their scheduled outpatient procedures. 
• Runs Medicare Advanced Beneficiary Notice (ABN) on all Medicare patients.
•  Calculates patient liability for pre-scheduled procedures and collects from patient at the time of pre-registration.
• Provides support to PAS, PAC and Centralized Scheduling Leadership teams.

Qualifications

DUCATION/TRAINING/ EXPERIENCE: 

• High School diploma required.
• Two (2) to Three (3) years of experience in scheduling, registration, insurance, and authorization verifications in a healthcare setting required.
• Proficient in Microsoft Word, Excel and Powerpoint.
• Medical Terminology Required.
• Requires knowledge of general office equipment, computers, 10-key, and associated software packages.

CERTIFICATIONS/LICENSES:

• CHAA Certified preferred.
• Current CA Driver’s License required.

OTHER SKILLS AND ABILITIES: 

• Demonstrates knowledge and ensures compliance with the Joint Commission and Title 22 standards and guidelines.
• Demonstrates compliance with Healthcare policies and procedures at all times.
• Demonstrates strong leadership, organization, communication, and interpersonal skills.
• Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
• Must have knowledge of PC and applications.
• Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and Healthcare staff.
• General knowledge of office procedures and ability to utilize resources in an organized manner.
• Knowledge of insurance benefits, covered services, billing, and collection procedures for all government insurance programs and commercial programs for acute facilities.
• Ability to initiate, obtain and/or update verification and authorization requirements as appropriate for patient services for each patient account.
• Ability to log and maintain daily productivity goals to meet key performance indicators.
• Ability to complete Scheduling and Insurance verification functions for pre-scheduled procedures.
• Ability to read and interpret insurance contracts and reimbursement rates.Ability to discuss personal and financial matters with patients and/or their representatives.
• Ability to explain upfront cash collection policy to patients regarding the benefits quoted at the time of insurance verification.

Benefit Highlights:

• Challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: UHS Guest Benefits

Southwest Healthcare is owned and operated by subsidiaries of Universal Health Services, Inc. (UHS), a King of Prussia, PA-based company, one of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.  We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.