Quality Assurance Analyst

TECH life AT AMA.

The Opportunity
You’re a geek — and proud of it. You love working with computers, playing with computers and there are simply no words to describe your deep love for technology. You can’t visit a website without dissecting it to figure out how it works and how it could be better for the end user. We could use a passionate techy like you! As a Quality Assurance Analyst for our Digital Experience Mobile Development team, your primary responsibility is to develop and execute consistent quality assurance standards and practice and lead quality assurance activities. This includes writing quality assurance and test plans, developing test frameworks for both manual and automated test scripts, coordinating testing activities, tracking system defects and recommending solutions. This is a fantastic opportunity to engage in a positive and creative work environment that offers excellent benefits. 
 

The Team You’ve Been Looking For
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy: 

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel, insurance, memberships, and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Paid vacation and personal days, including a Volunteer Day and Me Day
• Flexible work models that make sense for your lifestyle

Who You Are

• You're visually oriented and have a keen eye for detail — it's a thing of beauty to watch you work. 
• You have a rock-solid reputation as a creative problem solver — nothing slows you down for long. 
• You manage your time as expertly as you manage your projects. Prioritizing, planning and organizing are part of your DNA, and you handle even the tightest deadlines with a cool head and clear vision. 
• You're 'web-savvy' and up to date with quality assurance and testing trends, tools and methods. 
• You tackle every project with anticipation and excitement — no matter how big or how small. 
• You ‘get’ what it means to be part of the team and enjoy working in a collaborative, open-office environment. 
• The words “that will do” aren’t in your vocabulary. You always strive to find the best, most innovative solution. 
• You don’t sit around waiting to be told what to do. You know what needs to be done and you do it. 
• You love rolling up your sleeves and digging into the details. 
• You handle even the tightest deadlines with a cool head and a clear vision. 

How You’ll Make an Impact

• Reporting to the Agile Team Lead, Development. 
• Support the quality assurance and testing for AMA’s external-facing mobile app and related internal applications. 
• Assist in establishing and documenting overall mobile application testing strategies and plans. 
• Contribute, prepare and maintain quality test plans and documentation to ensure efficient quality assurance processes. 
• Develop formal test cases to cover the necessary scope of applications being tested, creating reusable test assets for both manual and automated test scripts. 
• Review appropriate documentation to determine if the system will perform according to user requests and conform to guidelines. 
• Work with team to recommend and implement testing program improvements or corrections. 
• Analyze existing test/quality processes to improve business performance and maximize the effectiveness of available technology. 
• Monitor system performance after implementation to prevent reoccurrence of operating problems and ensure efficiency of operation. 
• Lead / conduct testing and ensure defects encountered during testing are logged and tracked and appropriate action is taken. 
• Provide testing status and updates in a timely basis. 
• Seeking to build in security assessment at the testing stage. 
• Investigating new products, tools and technology, with a goal towards adding value to the business. 
• Write automated test scripts and organize scripts into coherent processes. 
• Research and resolve the problems encountered in running test scripts or cycle processing. 

What You Bring to the Table

• You have a university degree or technical school diploma in a related technical field such as Information Technology or Computer Science. Have a degree in something else? Tell us about it and how you can use it in this role. 
• You bring at least 3 years of hands-on experience in quality assurance and testing, with a proven track record of success in delivering high-quality software.
• You have a strong background in establishing testing frameworks and developing comprehensive test cases for medium to large-scale projects.
• You are experienced with a variety of testing methods and tools, including automated testing frameworks such as Playwright, and API testing tools like Insomnia or Postman. Familiarity with test and defect management tools (i.e. Azure DevOps or Jira).
• You have a solid understanding of the software development lifecycle (SDLC), with hands-on experience in Agile methodologies and iterative development processes.
• You are well-versed in mobile application development processes and best practices, with a deep understanding of testing strategies for mobile platforms.
• You are knowledgeable in mobile app UI/UX design concepts, ensuring that user-centric design principles are considered in your testing processes.
• You have direct experience testing cross-platform mobile applications, ideally using Flutter or similar frameworks.
• You are familiar with mobile testing tools and methodologies, including functional, regression, performance, and security testing for mobile environments.
• Exposure to CI/CD pipelines and automated test integration to streamline the testing process.
• Familiarity with version control systems such as Git and working with development teams in a collaborative environment.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact [email protected]. We’ll work with you feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however, only those selected for an interview will be contacted.