Quality Control Product Specialist 1

About the role

As a QC Product Specialist 1, you make sure our products are stable, accurate, and ready for customers. You inspect, analyze, approve, and monitor product quality; create and distribute quality documentation, including final product certificates; and work across departments to spot and resolve product performance issues. You will do this in line with the Streck Quality System.

What you'll do

• Plan, schedule, perform, and evaluate product performance and stability testing at each applicable stage, following work instructions
• Build, maintain, and use data analysis tools to evaluate and predict product performance
• Maintain QC data in LabVantage and other database programs
• Operate and become proficient with the instruments tied to your assigned products
• Generate accurate, timely product certificates and proof final documentation, such as certificates and data summaries
• Complete lot file records according to quality system requirements
• Identify, document, and investigate product performance issues, and partner with colleagues to resolve them
• Communicate with Technical Services, Product Managers, R&D, Manufacturing, Executive Management, Quality Assurance, private label accounts, and others as needed
• Take part in whole blood calibration verification of instruments
• Help train new quality control team members
• Perform other duties as assigned by QC Leadership

What you bring

Required

• High school diploma or GED with relevant experience
• Working knowledge of quality instrument operations and methods, including hematology, chemistry, and flow cytometry instruments, and pipettes
• Proficiency with Microsoft Office applications
• Ability to perform general and complex math calculations
• Ability to review data and detect statistical abnormalities
• Ability to troubleshoot minor instrument problems
• Strong time management, with the flexibility to handle multiple priorities and changing deadlines
• Clear written and oral communication, and sound, prompt decision-making within role guidelines

Strongly preferred

• Associate or Bachelor's degree in a relevant field

How you work

• You take ownership of your work, meet deadlines, and follow safety and PPE protocols
• You put internal and external customers first and respond to inquiries promptly
• You follow documents and procedures, and look for ways to improve quality
• You collaborate, share what you know, and step in to help the team

Work environment and physical requirements

You will work in a climate-controlled biological and chemical laboratory, with occasional short periods in cold walk-in coolers. The role requires:

• Wearing laboratory clean room clothing (lab coats, hair bonnets, beard covers as applicable) and protective equipment such as masks, gloves, or face shields for up to two and a half hours consecutively
• Medium work: exerting up to 40 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects
• Standing for up to two and a half hours consecutively, plus walking, pushing, pulling, lifting, reaching, stooping, fingering, and grasping
• Travel estimated at up to 0%