Product Marketing Manager

Company Overview

ArcHouse is on a mission to modernize and transform the way hospice, palliative, and care-at-home providers operate their business and care for patients. Founded in 2023, we’re building a platform that enables true efficiency for healthcare providers caring for one of the most vulnerable populations. We partner closely with hospice, palliative, and care-at-home leadership teams nationwide, supporting providers who care for patients and families at the most significant moments of their lives.

Position Overview

We’re hiring a Product Marketing Manager to help shape how ArcHouse’s products are brought to market and understood by customers. You’ll go deep on the product, define positioning and messaging, and drive everything from in-product copy, education and communication, and more. This is a hands-on role for someone who combines product experience and judgment, excellent writing, and strong cross-functional leadership.

What you'll own

• Positioning and messaging: the core narratives for ArcHouse and for each product area, grounded in customer problems and how we solve them.

• Launches: feature releases and key launches, end to end: changelogs, demos, in-product copy, documentation, email and social copy, and go-to-market communications.

• Customer and market insight: customer conversations, product usage, and what's happening in the care-at-home industry, pulled together into product and launch decisions.

• Sales and CS enablement: the context and materials the sales and CS teams need to talk about each launch with confidence.

• Launch process: a repeatable way for product, engineering, sales, and marketing to ship and communicate together, tracked in Linear and Notion.

• Partnership with growth marketing: you own the story; the Growth Marketing Lead owns reach (demand generation, content distribution, events, and brand). You hand each other what you need.

What you bring

• Experience in B2B SaaS product marketing, or in a product-adjacent role (product management, solutions, sales engineering) where you've also run launches.

• Strong positioning and messaging skills grounded in customer problems and how our products solve them

• Exceptional writing skills, with the ability to make complex ideas feel clear and compelling

• Positioning and messaging grounded in customer problems

• Comfort going deep with product and engineering to understand the why and how behind what we build.

• Strong project management: you track a lot of moving pieces without dropping details.

• Judgment and ownership: you operate autonomously and hold a high quality bar.

Nice to have

• Healthcare or regulated B2B experience; hospice, palliative, or home health is a strong plus.

• Experience supporting sales and CS teams with enablement and training.

• Real interest in improving care for patients and families at the end of life.