Inactive

Honor Health

Nonprofit healthcare system providing comprehensive care

Registration & Scheduler - Sports Medicine

Clinical Support & Patient AdministrationPosted on Nov 12

Full-timeScottsdale, AZ, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Preferred: One year in a healthcare-related field with knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting.
Preferred: Two years of healthcare-related experience, including scheduling and registration, Patient Access, Outpatient Medical Imaging, medical scheduling, or closely related experience.
For Pediatric Behavioral Health Sites only, a current Fingerprint Clearance Card is required, or the employee must apply for and be eligible to receive one within seven working days after employment.
Basic Life Support certification is preferred.

Responsibilities

Act as the first point of contact for customers and organize and facilitate the department’s clerical and administrative duties, including telephone, registration, scheduling, data entry, and patient support duties as applicable.
Greet and communicate with customers, answer telephone calls, retrieve and respond to voicemail messages, direct information to the appropriate individual, and orient patients to the department with directions and instructions.
As applicable to imaging support, receive and transfer incoming calls, generate reports, retrieve images from the Picture Archiving and Communication System, assist with patient workflow, maintain and disseminate records, ensure patients are prepared for examinations, transport patients when necessary, and assist the Supervisor, Radiologist, and/or Technologists within the position’s scope as directed.
Schedule procedures and initial and follow-up appointments, track no-shows, document them in the appropriate system, communicate with physicians when applicable, and provide schedules to staff in the directed format as needed.
Perform registration duties, provide initial registration information, create or select appropriate electronic records, obtain signatures, coordinate medical authorizations and referrals and/or financial responsibility, and complete daily data entry and scanning of registration information.
Obtain insurance authorizations as applicable, collect required co-pays and procedure payments, and complete and submit daily deposits and/or billing as applicable.
Complete and maintain patient charts in accordance with HIPAA, communicate with insurance carriers and hospital billing about authorization updates, and forward appropriate chart information to medical records as applicable.
Communicate with Workers’ Compensation and hospital billing about authorization updates and billing, and forward appropriate chart information to medical records as applicable.
Review email daily and provide the supervisor with appropriate information and memorandums.
Maintain inventory of office supplies and forms and place orders as required.
Perform other duties as assigned.

Primary City/State:

Medical Office Building - 20745 N Scottsdale Rd Scottsdale, AZ 85255

Category:

Patient Services

Shift:

Day

Department:

Orthopedics-Pima Center



8am - 5pm Mon - Fri
Interviews at 8435 N Pima Center Pkwy #301 Scottsdale, AZ 85258

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

ESSENTIAL FUNCTIONS

Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.
May also be performing the following imaging support duties: Receives and transfers incoming calls. Generates reports and retrieves images from the PACS system. Assists in maintaining efficient patient workflow. Maintains all records and ensure dissemination of such files to designated/requesting parties. Ensures patients are appropriately prepared for their exam. Transports patients when necessary, will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.
Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.
Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.
Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.
In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable.
Complete patient chart process and maintains with appropriate information. Communicates with Workman’s Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable.
Views email on a daily basis and provides supervisor with appropriate information and memorandums.
Maintain inventory of office supplies/forms and places orders as required.
Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required

EXPERIENCE

1 year, in healthcare related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting. Preferred
2 years, in healthcare related experience, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience. Preferred

LICENSE AND CERTIFICATIONS

Fingerprint Clearance Card (FPC) - Certificate, Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
Basic Life Support (BLS) - Certification, Preferred

We're all in for your career.

About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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Honor Health

Registration & Scheduler - Sports Medicine

About the Job

Requirements

Responsibilities

8am - 5pm Mon - Fri

Interviews at 8435 N Pima Center Pkwy #301 Scottsdale, AZ 85258

About the Company

Honor Health

Recently Posted Jobs