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Commify

Provides A2P messaging services for businesses

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeNottingham, UKNo salary listed

About the Job

Requirements

  • 1–3 years of experience in account management, business development, or sales in a B2B setting.
  • Strong communication and interpersonal skills to build and maintain positive relationships.
  • A goal-oriented mindset and drive to meet and surpass targets.
  • Problem-solving abilities and a customer-first mindset to understand client needs and recommend tailored solutions.
  • Self-driven, proactive, and eager to learn and develop skills.
  • Organisational capabilities, including multitasking and prioritisation.
  • Ability to navigate, evaluate, and adopt domain-specific AI tools, including generative tools, enterprise copilots, and automated analytics.
  • Ability to structure clear inputs and contexts for AI platforms and turn outputs into actionable business deliverables.
  • Ability to validate AI-generated outputs for accuracy, hallucination, bias, relevance, and organisational standards.
  • Adherence to company data privacy standards and AI policy guardrails, including not entering sensitive customer, financial, or intellectual property data into unvetted tools.
  • Regularly identify repetitive, low-value workflow tasks that can be automated or accelerated.

Responsibilities

  • Proactively contact existing customers to identify opportunities and upsell or cross-sell messaging solutions.
  • Understand the product suite and explain its value in relation to customers’ business needs.
  • Manage the sales process from qualification and discovery through negotiation and deal closure.
  • Re-engage recently onboarded customers to identify expansion opportunities and strengthen the partnership.
  • Meet and exceed monthly sales key performance indicators, including daily customer contacts, converted conversations, and closed sales.
  • Maintain accurate, current pipeline and customer activity records in the customer relationship management system.

Desired Qualifications

  • Experience working toward key performance indicators.
  • Familiarity with customer relationship management platforms such as Salesforce; training is provided for candidates without this experience.
  • Interest in or familiarity with telecommunications or software-as-a-service industries.

About the Company

Commify

Provides A2P messaging services for businesses

Commify is a European provider of Application-to-Person (A2P) messaging services that helps tens of thousands of businesses communicate with customers and staff by sending billions of messages each year. It offers SMS and mobile payments through web applications, APIs, or tailored integrations, delivered via a portfolio of regional brands—including Esendex, TextAnywhere, Skebby, and Spryng—to serve specific geographies and customer segments. The company operates across the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, and New Zealand. Its approach combines a multi-brand, geography-focused strategy with direct APIs and CPaaS-style capabilities to support high-volume, reliable messaging. Commify’s goal is to enable scalable, enterprise-grade customer engagement by growing its brand ecosystem and expanding its reach through organic growth and acquisitions, with backing from investors like ECI Partners since 2016.

Company size
201-500
Company stage
Acquired
Total funding
Not listed
Headquarters
Nottingham, United Kingdom
Founded
2001

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