Technical Trainer

Job Description

The Role

The Internship as a Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.

About you

• Prepare and deliver the courses as required by the guidelines, ensuring a high level of technical competence.

• Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop and classrooms.

• Cooperate in team building and collaborate in solving potential problems (team working).

• Communicate potential critical situations to the PM and suggest improvements.

• Commit to continuously improving their quality standards and correcting the implementation of project processes during delivery if necessary.

• Assist in developing new training materials and methods.

• Manage course participants according to daily situations during delivery, ensuring consistently high service quality.

• Maximize customer satisfaction regarding the service provided (course delivery).

Requirements:

• Degree in Mechanical or Electronic Engineering 

• Advanced user of MS Office package

• Good knowledge of English (B1) and Italian, spoken and written;

• Good communication skills, adaptable to different people.

• Able to managing classrooms, with technical problem-solving skills.

• Team player with a strong interest in automotive

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Qualifications