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Services for the Underserved

Offers services to underserved New Yorkers

Family Specialist

Full-TimeDeadline 9/14/27
$27 - $32.51/hr
Junior
Bachelor's, Master's
Bronx, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in Human Services or a related field is required.
  • A minimum of 2 years of experience working with families is required.
  • Familiarity with clinical issues including substance abuse, domestic violence, mental health, child welfare, child development, cognitive and developmental disabilities, family reunification, and family systems work is required.
  • Ability to communicate effectively and respectfully with people from diverse cultures and backgrounds is required.
Responsibilities
  • Conduct in-depth family histories and family assessments for service planning, integrating the needs of individual family members and the family unit, and make appropriate recommendations to the treatment team.
  • Assess families' behavioral and relational problems and refer them to needed services to increase family stability.
  • Strengthen families by providing child care planning, self-sufficiency goal setting, educational assistance for children, coordination with foster care agencies, crisis intervention, family mediation and conflict resolution, and parenting skills workshops.
  • Complete progress notes, treatment planning goals, written assessments, and other required documentation of services rendered in a timely manner.
  • Conduct home and office visits as necessary.
  • Participate with and support clients in service planning for family reunification.
  • Coordinate with public systems and provide direction and advocacy on behalf of client families, including child welfare agencies, courts, and public assistance systems as necessary.
  • Prepare reports for the Assistant Deputy Director of Mental Health Services and Executive Director, including problems and proposals for changes to policies or program design.
  • Perform other duties as assigned.
Desired Qualifications
  • An MSW/LMSW or master's degree in a Human Services field is preferred.
  • Knowledge of AWARDS is preferred.
  • Bilingual English/Spanish speaking ability is preferred.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify's Take

What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

  • Wellness Program
  • Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).