Full-Time
Lead Healthcare Access Specialist
Updated on 9/12/2026
Cooper University Health Care
Academic health system
Compensation Overview
$23 - $37/hr
Camden, NJ, USA
In Person
Associate's
 Medical, Clinical & Veterinary (1) |
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- Three to five years of experience.
- A high school diploma or GED is required.
- Knowledge of state and federal government funding programs, including Medicare and Medicaid, and the requirements for timely notification of patient rights.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals.
- Excellent verbal and written communication skills.
- Experience using computers and software applications, including Microsoft Word, Excel, Outlook, Access, registration systems, and billing systems.
- Exceptional customer service and interpersonal skills.
- Perform the duties and use the skills of an HCA Patient Access Specialist.
- Help oversee the operations of the team responsible for admissions and insurance verification under supervisory direction.
- Ensure patients receive timely and respectful service from registration through insurance verification.
- Help train and develop the HCA Patient Access Specialist team and keep new and existing staff current with policies and procedures.
- Assist with problem solving and monitoring performance metrics.
- Assist with audits and quality monitoring of completed accounts.
- Secure and deliver correspondence required for government-program notification requirements, including CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms.
- Use electronic insurance verification methods, real-time eligibility systems, payer portals, insurance verification websites, and telephone verification as needed.
- Ensure payers receive a Notice of Admission for scheduled and unscheduled admissions within 24 hours or the next business day when appropriate.
- Submit notices of admission to payers through electronic portals or fax as appropriate and in a timely manner.
- Communicate with physicians, New Jersey Medical Examiners, the Sharing Network, and funeral directors regarding deceased patients.
- Initiate electronic death records through the New Jersey Electronic Death Registration System.
- At least three years of registration or billing experience in a medical facility with special considerations.
- Experience with Epic.
- Experience working with payer online portals, including NaviNet, Passport, Availity, and other third-party eligibility systems.
- An Associate's degree.
- NAHAM Certified Healthcare Access Associate certification.
- HFMA Certified Revenue Cycle certification.
Cooper University Health Care is an academic health system based in South Jersey. The organization provides hospital, specialty, primary, emergency, outpatient, research, and medical education services through an integrated care network. It serves patients, families, clinicians, students, researchers, and communities across southern New Jersey. Its operating model centers on academic medicine and community care supported by physician practices, clinical institutes, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient care. Teams support coordinated daily delivery.
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