Protection Supervisor
$21.30 - $27.68/hr
Mid
Onancock, VA, USA
In Person
Security & Protective ServicesSecurity Guarding & Patrol
About the job
Requirements
- Prior security experience is required.
- Ability to prioritize and complete assignments accurately and on time.
- Ability to communicate reliably and accurately with team members.
- Ability to adapt to changes and varying work assignments.
- Certified Crisis Prevention (CPI) certification is required upon hire; at RMHRC it must be obtained within 15 days.
- CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is required upon hire.
- AED certification is required upon hire if the CPR certification is not BLS.
- Control Tactics certification from A To Z Training Solutions is required upon hire at acute care facilities.
- CPI Advanced Physical Skills certification is required at RMHRC within 90 days.
- IAHSS Basic, IAHSS Advanced, and IAHSS Supervisor certifications are required within one year.
- A valid driver's license is required, and the role operates company vehicles.
- Internal candidates must apply and have no Final Written Disciplinary Warnings within 12 months of the application date.
Responsibilities
- Manage daily operations of RHS Facility Protection to maintain a safe, secure healthcare environment and order throughout assigned facilities and grounds.
- Provide leadership in the absence of the Protection Manager or Director and ensure protection of facility assets, patients, staff, and visitors.
- Ensure protection services and assistance are delivered according to policies, procedures, and management direction.
- Ensure systematic and unsystematic tours of facility grounds and buildings to protect people and property and prevent fire, theft, vandalism, criminal activity, and illegal entry.
- Enforce facility policies and procedures, including trespassing, smoking, parking regulations, and visitation rules, and handle disorderly conduct.
- Support the Protection Manager or Director in managing daily department functions and provide operational leadership to staff as directed by management.
- Provide on-the-job and facility-familiarity training for new or reassigned officers.
- Provide leadership to resolve emergency situations and communicate accurately with team members.
- Monitor staffing and departmental productivity, including adjusting hours, shifts, and time off; complete staffing schedules and recommend schedule and activity changes to meet weekend, off-shift, and holiday staffing needs.
- Ensure payroll sheets and work schedules are accurate and timely and assist management in finding staff replacements for schedule changes.
- Maintain complete and accurate incident records in rCare; ensure reports are written for criminal activities, unsafe conditions, unusual circumstances, and safety or fire hazards.
- Record and release lost-and-found property and patient valuables according to policy or management direction.
- Conduct and document in-depth initial investigations of assigned criminal incidents.
- Manage the RRMC morgue process and ensure reports and information are accurate.
- Assist with departmental manual updates and maintain accurate, timely information in the blotter.
- Assist the Manager or Director in controlling Protection services costs within budget and monitor ordering and use of supplies for the RRMC Protection Console.
- Maintain working knowledge of TOTS (RRMC and RSMH only), Genetec access and video systems, Worxhub, and Omnigo (RRMC only).
- Conduct safety and security inspections of identified units and departments.
- Monitor and troubleshoot fire, intrusion, duress, medical, and security alarm systems and ensure timely follow-up.
- Ensure facility compliance with applicable regulations, rules, laws, and professional standards through inspections and drills, including fire drills and emergency-preparedness activities, as directed by management.
- Ensure daily testing of RRMC duress alarms and maintain key logs for alarmed facilities.
- Complete computer-based and other employee training required to remain current on safety issues, procedures, and processes.
- Identify service-improvement opportunities and participate in process improvement and departmental in-services.
- Ensure safe practices under National Patient Safety Goals, NIAHO, NFPA, ISO, RHS policies and procedures; keep the work area clean and compliant with RHS, DNV, and state safety standards.
- Maintain logs, enter work orders in Worxhub and service calls in Omnigo, and maintain SOPs, the current Communication manual, fire extinguishers, and equipment.
- Inspect Protection vehicles and equipment and schedule maintenance.
- Initiate and monitor performance-improvement efforts and adhere to policies and procedures.
- Review goals, accomplishments, policies, and procedures.
Desired Qualifications
- A high school diploma or GED is preferred.
- Two years of leadership experience in security or a related field, including military supervisory experience, is preferred.
- Two years of healthcare experience is preferred.
About the company
Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Newport News, Virginia
Founded
1915
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Simplify's Take
What believers are saying
- August 25, 2026 opened the adult inpatient behavioral health unit first phase.
- June 2026 CFO Richard Schiltz and COO Dawn Willbarger strengthen operational discipline.
- 2026 leadership appointments and specialist hires signal continued growth across women’s health and surgery.
What critics are saying
- Child and adolescent behavioral health services suspend during 2026 renovations, risking referral losses.
- A $30 million 2025-2027 rebuild strains execution if occupancy drops before 2027 completion.
- If behavioral health expansion misses demand, psychiatric rivals and outpatient networks seize Illinois market share.
What makes Riverside Health unique
- Riverside Healthcare is rebuilding behavioral health while many hospitals are scaling back care.
- Leadership stayed stable since 2005, with 2026 CFO and COO promotions from within.
- Riverside Medical Center earned 2026 U.S. News, Becker's, and AHA recognition.
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Benefits
- Flexible Work Hours