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Sanford Health

Nonprofit health system operating hospitals

Room Service Assistant

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeFargo, ND, USA$15 - $23In-person

About the Job

Requirements

  • Direct customer service experience is preferred.
  • Previous food service experience and/or experience working with therapeutic diets is preferred.
  • On-the-job training is provided.

Responsibilities

  • Perform a variety of duties involved with food service for patients.
  • Serve meals and snacks to patients in a professional manner.
  • Ensure rotation of floor supplies and maintain supplies up to PAR (Periodic Automatic Replenishment) levels.
  • Deliver appropriate room service menus to patients and instruct patients on meal-ordering systems.
  • Assess patients’ ability to use the meal-ordering system.
  • Communicate effectively, promptly, and frequently with nursing staff, nutrition technicians, dietitians, and call center staff.
  • Use computerized diet sheets, access the patient computer system, retrieve completed meals from patients’ rooms, and record intake and calorie-count information.
  • Maintain compliance with Hazard Analysis and Critical Control Point (HACCP) guidelines.
  • Obtain, transcribe, and process meal orders from patients and visitors over the telephone, verifying that meal orders meet diet-order parameters.
  • Provide appropriate menus for patients’ diets.
  • Evaluate and maintain quality-control standards.

Desired Qualifications

  • Direct customer service experience.
  • Previous food service experience and/or experience working with therapeutic diets.

About the Company

Sanford Health

Nonprofit health system operating hospitals

Sanford Health is a large nonprofit health system that delivers hospital care, elder and post-acute services, and related health care through a network of hospitals, clinics, and senior care facilities across the Midwest. It operates by integrating multiple care settings into one system, supported by research and global health initiatives. Its model combines acute hospital care, long-term care, and post-acute services under a single organization, with a strong emphasis on philanthropy and mergers to expand reach and capabilities. The company differentiates itself through its breadth of services across the care continuum, extensive rural and regional presence, and a history of strategic mergers that create a full-spectrum care model rather than focusing on a single niche. Sanford Health’s goal is to provide comprehensive, accessible health care to communities, advance pediatric care and medical research, and extend health services through global clinics and partnerships.

Company size
10,001+
Company stage
Grant
Total funding
$4.5M
Headquarters
Fargo, ND
Founded
1894

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