Medical Assistant
Lowell Community Health Center
Medical Assistant
Lowell Community Health Center
Community health center delivering primary care
This position combines administrative functions and Medical Assistant responsibilities. Administratively the incumbent schedules appointments, checks patients in and out, makes confirmation calls as well as makes pre and post visit calls regarding open referrals, procedures, and insurance. Under the direction of a Lead Medical Assistant and medical provider, the Admin/Medical Assistant provides direct patient care for the Specialist Providers. The Medical Assistant is clinically knowledgeable about practices, protocols, procedures, and clinical flow in a multidisciplinary practice. The Admin/Medical Assistant works collaboratively with the Lead Medical Assistant and other disciplines to ensure an integrated approach to patient care and maintains constant communication among the members of the health care team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Provides direct and non-direct patient care based on practical and on-the-job training.
• Greets and escorts patients to assigned room or area.
• Prepares the patient for exam.
• Communicates with patients, visitors, and co-workers in a professional and courteous manner.
• Communicates to Clinical Leadership staff when unable to complete requested task or procedure.
• Performs non-direct patient care activities, such as performing supply inventory and stocks medical supplies in exam rooms.
• Assists with managing referrals and scheduling for specialty providers.
• Translates for providers according to translator standards.
• Performs dictation for the provider as needed.
• Performs refrigerator temperature monitoring with daily checklist
• Maintains infection control practice at all times, especially with patients requiring isolation/reverse precautions.
• Maintains universal precautions in handling blood/body fluids.
• Maintains TB precautions according to clinic policy.
High school graduate or equivalent required.
Current Medical Assistant Certificate required.
Current CPR BLS certification required.
Bi-Lingual applicants strongly desired: Spanish, Portuguese, Arabic, Swahili, Khmer.
Community health center delivering primary care
Lowell Community Health Center provides primary care and related health services to about 50,000 residents of Greater Lowell, with OB-GYN, behavioral health, pharmacy, eye care, dental, lab and radiology through a partner hospital, all housed in one renovated facility. It treats patients regardless of ability to pay, funding 76% of its income from insurance reimbursements and fees, with the rest from grants and gifts. More than 90% of patients are low income and 46% speak a language other than English, and the center aims to reduce health disparities and improve well-being through culturally competent care. Its differentiators are offering comprehensive, integrated services under one roof without denying care due to financial barriers and a long-standing presence in the community.
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