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EliseAI

Builds AI agents for housing and healthcare teams

GTM Product Enablement Manager - Housing

Sales OperationsPosted on Nov 9
Full-time

About the Job

Requirements

  • Previous quota-carrying sales experience is required. Account executive or sales manager backgrounds are strongly preferred; product marketing or go-to-market strategy backgrounds are considered if direct sales work is clearly evident in the work history.
  • Startup experience is required, including building programs and processes in ambiguous environments where timelines change quickly and established playbooks do not exist.
  • Proven ability to build enablement programs from the ground up.
  • Ability to operate without an established enablement function and define structure independently.
  • Expertise in curriculum design and adult learning principles, with the ability to create engaging, relevant, results-oriented training programs.
  • Ability to quickly understand complex product features, positioning, and differentiation, and translate them into field-ready training.
  • Ability to collaborate cross-functionally, build relationships, influence stakeholders, and align diverse stakeholders around shared goals.
  • Strong communication and presentation skills, including the ability to simplify complex information and engage diverse audiences.
  • Strong AI fluency and an analytical mindset, including active use of AI tools to accelerate content creation, skill testing, and measurement.
  • Based in New York or Boston is preferred; the role requires in-office work four to five days per week.

Responsibilities

  • Build the enablement function from the ground up, defining standards before systems, programs, or processes exist.
  • Define and execute a product enablement and training strategy aligned with product launches, business goals, and customer needs.
  • Partner with Product, Product Marketing, and subject-matter experts to create scalable training content, including video tutorials, e-learning modules, webinars, and certifications.
  • Partner with product teams to ensure the knowledge base and other documentation are accurate, easy to understand, and up to date.
  • Partner with Product, Product Marketing, and subject-matter experts to create value-based demo scripts aligned with personas and use cases. Maintain and enable the demo certification process for ramping and ramped sales representatives.
  • Use data and feedback to measure training-program and documentation effectiveness, and continuously improve the learning experience.
  • Work with product managers and Product Marketing Managers to understand new features and roadmap plans, and with marketing and sales to support go-to-market strategies.
  • Define and track success metrics, including time to product proficiency, adoption rates, feature utilization, customer expansion, and impact on Net Promoter Score; present data-driven insights to leadership.
  • Stay current on product changes, the competitive landscape, and industry trends, and identify opportunities to improve enablement quality.
  • Experiment with AI approaches to test product knowledge.
  • Adapt programs and priorities as business needs evolve while maintaining momentum.
  • Attract top-tier talent to join the team.

Desired Qualifications

  • Account executive or sales manager background.

About the Company

EliseAI

Builds AI agents for housing and healthcare teams

EliseAI builds AI agents that handle routine conversations and administrative work for housing operators and medical practices, connecting customer requests to business workflows. Its EliseCRM platform brings property teams' prospect and resident conversations into shared profiles, calendars, and task queues. The assistants answer calls and messages, schedule apartment tours or patient appointments, and keep staff informed when an interaction needs human attention. Customers buy access to its software and connect it to property management systems, medical records, and scheduling tools used by their teams. EliseAI was founded in 2017 and is headquartered in New York City.

Company size
501-1,000
Company stage
Series F
Total funding
$741.9M
Headquarters
New York, NY
Founded
2017

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