Technical Underwriting Specialist - Casualty

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Underwriting1We are looking for an experienced Casualty underwriting expert to join our Underwriting Office team as a Technical Underwriting Specialist. You’ll work alongside Underwriting Officers helping to shape and monitor the long and short term strategies that drive profit and growth across our Business Insurance portfolio. You’ll analyse portfolios using data from Business Intelligence, Actuarial, Catastrophe Modelling, Claims and other sources, spotting trends in performance, pricing and rate adequacy, and turning those insights into clear recommendations.

A core part of the role is owning our underwriting guides, keeping them up to date and communicating any changes in how we underwrite, while also training underwriters, handling referrals and supporting project work for the team. We’re looking for someone with solid technical casualty knowledge and an interest in AI, who enjoys combining underwriting expertise with data-driven insight.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Contribute to the establishment and monitoring of underwriting strategies that reflect market competitive conditions and global BI appetite.
• Assist UW Officers to develop and analyse portfolios from an underwriting perspective utilising MI/BI data and reporting insights from multiple sources - Business Intelligence, Actuarial, Catastrophe Modelling, Rating, Claims, Production and other performance data.
• Identify trends by understanding and monitoring key performance metrics (e.g. portfolio mix; drivers of underwriting performance; claims performance by cause and by attrition, large and catastrophe components; geography; segment; distribution channel; rate targets, etc.)
• Assist the UW Officers with analysis to identify and explain portfolio changes, delivering clear insight into account structure and performance. In setting strategy for rate adequacy and pricing. With preparation of data and narrative for treaty reinsurance and with compilation and monitoring of regulatory returns, e.g. MID, ELTO, Pool Re etc.
• Work collaboratively with Product Development, AVP's, Portfolio & Product Managers to develop underwriting guidance and best practice (ensure underwriting guidelines are established, updated and fit for purpose).
• Support in the monitoring of legal, regulatory and statutory environments in territories where we trade, industry developments and claims trends, and making recommendations for underwriting strategy revisions.
• Assist the BI UWO in overseeing and engaging in the approval, sign-off and development of policy wordings, Product UW guidance including product appetite.
• Assist the UW Officers in establishing underwriting and pricing guidelines. Responsible for ensuring the repository of technical underwriting guidance remains up to date.
• Participate in, prepare reports and present at Collaborative Underwriting Reviews (CUREs) and Portfolio Reviews.
• Participate in Independent Peer Reviews and Underwriter Level Reviews.
• Contribute in reviewing training needs and creating and delivering training to Underwriters.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Degree education & ACII qualification.
• Typically has proven experience in Underwriting, including identifying and developing new business opportunities.
• Good knowledge of the local insurance marketplace.
• Thorough knowledge of organisational and regulatory rules, policies, procedures and effectively employs that knowledge in day to day work activities.
• Advanced Technical Underwriting knowledge and ability.
• Proven track record of Property or Casualty Underwriting, and demonstrates Advanced Technical knowledge in respect of Casualty and/or Property Insurance.
• Ecommunication and strong teamwork.
• Exceptional organizational and time management skills.
• Strong quantitative reasoning and critical thinking.
• Advanced interpersonal, verbal and written communication skills.
• Ability to translate vision and strategy into action plans; ability to lead projects and working groups.
• Effective leadership and influencing skills; ability to ask probing questions to understand business issues and opportunities.
• Consistently set clear direction by defining goals and priorities.
• Self-directed; takes responsibility for decisions and actions.
• Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel (advanced) and Powerpoint.
• CPCU, ARM or related professional designation or working towards designation.

What is a Must Have?

• Previous experience of underwriting in Property and Casualty classes of business in either the Company or London market.