Full-Time
Senior Technical Writer
Posted on 4/23/2024
Endpoint management and security platform
Compensation Overview
$90,000 - $270,000Annually
Senior
Addison, TX, USA
- Bachelor's degree in Computer Science, Engineering, Technical Communications, or English
- 8+ years experience in software documentation
- Writing for a system administrator audience
- Experience documenting for both Windows and Linux environments
- Understanding of information architecture principles and content organization
- Familiarity with XML, HTML, topic based/structured authoring, and single sourcing
- 2+ years experience in help desk/technical support a plus
- Knowledge of DITA a plus
- Experience with Madcap Flare a plus
- Experience with IT security software/products a plus
- Self-starter with ability to learn software applications with little direction
- Technically astute and able to understand large enterprise IT concepts
- Interest in solving complex IT problems
- Familiarity with general networking and database concepts
- Broad knowledge across several technical domains with deep knowledge in one or more of the following: endpoint security, systems management, system administration, software engineering, or incident response
- Plan and write security software installation, user, and admin guides
- Collaborate with cross-functional teams to brainstorm, write, and review technical support content, including troubleshooting tips, FAQs, integrations, release notes, and cross-product tutorials
- Edit content written by multiple contributors
- Collaborate with user experience team on design of product and UI text
- Participate in development of and recommendations for documentation style standards, information architecture, tools, and best practices
Tanium operates in the critical domain of Converged Endpoint Management (XEM), offering advanced tools for real-time visibility and control over endpoints. This boosts IT efficiency and security capabilities, providing essential services in asset discovery, endpoint management, and risk compliance. The firm takes pride in its ability to simplify complex IT operations and expedite security response, thereby standing out as a leader in its field. A career here means joining a dedicated team that's pushing the boundaries of IT operations and security, in an environment where cutting-edge technology meets practical application.
Company Stage
N/A
Total Funding
$1B
Headquarters
Kirkland, Washington
Founded
2007
6 month growth
↑ 1%1 year growth
↑ 2%2 year growth
↓ -11%Benefits
Insurance, Health & Wellness Package
401k Plan, Stock Options, Equity Incentive Plan, and Performance Bonus
Work From Home
Maternity & Paternity Leave
Adoption Assistance
Flexible Hours
Paid Time Off
Free Lunch or Snacks
Company Social Events
Travel Concierge
Commuter Checks & Assistance
Employee Discount
Tuition Assistance