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Lincoln Financial

Insurance, retirement, and financial services provider

Lead AI Governance Operations

Business OperationsUpdated on Nov 7
Full-time

About the Job

Requirements

  • A four-year/bachelor's degree or equivalent.
  • At least 5 years of experience in governance, risk management, compliance, audit, program management, AI governance, or a related discipline.
  • Experience leading governance processes, operating models, or enterprise-wide programs involving multiple stakeholders.
  • Strong executive communication skills, including developing presentations, dashboards, reports, and governance updates.
  • Experience establishing metrics, tracking performance, and using data to drive decisions and continuous improvement.

Responsibilities

  • Lead the development, maintenance, and execution of the AI Governance operating roadmap, translating strategic priorities into actionable plans, milestones, and measurable outcomes.
  • Oversee the end-to-end AI Governance review lifecycle, including intake, tiering, prioritization, review coordination, issue tracking, escalation management, and stakeholder communications to support timely and effective governance execution.
  • Serve as the primary coordination point between AI Governance and adjacent functions to promote alignment and reduce duplication of effort.
  • Translate complex technical, operational, and regulatory AI risk concepts into clear, actionable communications for business, technology, and risk stakeholders.
  • Establish and track key performance indicators, operational metrics, and program health measures to evaluate governance effectiveness, identify trends, and inform priorities and decisions.
  • Identify operational bottlenecks, workflow inefficiencies, and governance process gaps, and lead improvements that increase throughput, scalability, stakeholder experience, and program maturity.
  • Own the AI Governance operating model, including internal stand-ups and regular cross-functional sessions, to surface blockers and align on next steps.
  • Synthesize governance activities, program performance, emerging risks, and key decisions into executive- and board-ready reports, dashboards, presentations, and updates.
  • Establish and maintain governance records, action plans, decision logs, and audit-ready documentation practices that support transparency, regulatory readiness, institutional knowledge, and operational continuity.
  • Support governance portfolio planning, resource forecasting, capacity management, and prioritization to balance reviews, projects, and ad hoc requests against available resources.
  • Partner with AIDA leadership to implement strategic initiatives, monitor progress against objectives, and drive execution of enterprise governance priorities.
  • Lead cross-functional efforts to enhance the governance operating model, strengthen stakeholder engagement, and promote consistent adoption of governance processes throughout the AI lifecycle.

Desired Qualifications

  • Experience in financial services, insurance, or another highly regulated industry.
  • Familiarity with AI governance frameworks, regulatory expectations, and risk management practices.
  • Experience supporting executive committees, governance councils, or board reporting.
  • PMP or other governance, risk, or project management certifications.

About the Company

Lincoln Financial

Insurance, retirement, and financial services provider

Lincoln Financial Group offers life insurance, annuities, and retirement income products through its network of affiliated companies, and also provides securities and investment advisory services via affiliated broker-dealers. Its products combine insurance coverage or retirement-focused contracts with investment options, where customers fund premiums, choose subaccounts or riders, and receive benefits such as death benefits, living benefits, or guaranteed income in retirement. The company differentiates itself with a family of affiliated brands and distributors that coordinate life, annuity, and advisory products under one umbrella. Its goal is to help individuals and families protect loved ones, plan for retirement, and achieve financial security through integrated protection and investment solutions.

Company size
Not listed
Company stage
Not listed
Total funding
$128.8M
Headquarters
Radnor Township, Pennsylvania
Founded
1905

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