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Sedgwick Claims Management Services

Claims management and risk solutions provider

Insurance Claims Management Specialist - Drought Specialty

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeSaint-Herblain, France

About the Job

Requirements

  • A first experience in administrative management, insurance, customer relations, or a contact center is ideal but not essential.
  • Good telephone and written communication skills are ideal.
  • Ability to manage several cases simultaneously is ideal.
  • Computer literacy is ideal.
  • Ability to analyze insurance documents.
  • Autonomy and an interest in problem-solving.
  • Respect for processes and attention to detail.
  • Ability to cooperate with internal teams, including claims management, experts, and support.
  • Customer-service orientation, empathy, and organization skills.

Responsibilities

  • Contact insured customers by telephone or email to understand the circumstances of the claim and qualify the file.
  • Apply insurance agreements and the associated management rules relevant to each case.
  • Analyze insurance documents, check that files are complete, and follow up when necessary.
  • Explain the handling process, including steps, timelines, and required documents, in a clear and informative manner.
  • Schedule claims expert visits and coordinate internal and external stakeholders when needed.
  • Record actions in the relevant tools, follow processes, and contribute to a smooth customer journey.

Desired Qualifications

  • Experience in insurance or claims management is an advantage but is not essential.
  • Good teamwork and adaptability.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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