Full-Time

Technical Project Manager

AI Enabled Initiatives

Zenoti

Zenoti

1,001-5,000 employees

Cloud-based SaaS for salons and spas

No salary listed

Hyderabad, Telangana, India

In Person

Bachelor's

Category
Engineering Management (1)
Business & Strategy (2)
,
Required Skills
LLM
Python
Risk Management
Data Analysis
Excel/Numbers/Sheets

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Requirements
  • 15+ years of experience managing technical, analytical, and cross-functional programs of significant scope and complexity, with a strong track record of delivering measurable outcomes.
  • A strong blend of technical project and program management and analytical thinking, with the ability to lead senior stakeholders and complex delivery independently.
  • A bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, or a related discipline.
  • Hands-on experience applying artificial intelligence and generative artificial intelligence tools, including large language models, artificial intelligence copilots, automation, and agentic workflows, to analysis, execution, and decision-making, with an understanding of artificial intelligence capabilities, limitations, and practical business applications.
  • The ability to independently structure, query, and interpret large datasets, draw sound conclusions, and translate findings into business decisions, with hands-on proficiency in Structured Query Language, Microsoft Excel, and Python.
  • Deep command of project management fundamentals, including scoping, planning, risk management, dependency tracking, and delivery execution across large, multi-workstream programs.
  • The ability to influence and align internal stakeholders, including senior executives across countries, functions, and levels, through verbal and written communication.
  • The ability to break down complex, ambiguous business problems into structured, actionable workplans.
  • Strong logical reasoning, problem-solving, and decision-making capabilities in ambiguous, fast-evolving environments.
  • High attention to detail in data validation, analysis, and reporting to ensure accuracy and credibility.
  • The ability to collaborate cross-functionally and drive outcomes without formal authority.
Responsibilities
  • Own end-to-end delivery of complex, data-driven and artificial-intelligence-enabled initiatives, from defining scope and success metrics through execution and impact tracking across multiple teams and geographies.
  • Collect, clean, and analyze large, complex datasets to identify trends, risks, and opportunities that inform business and product decisions.
  • Apply artificial intelligence and generative artificial intelligence tools to accelerate analysis, automate workflows, build intelligent solutions, and evaluate measurable business impact.
  • Turn raw data into clear, executive-ready insights and recommendations that leadership can act on.
  • Partner with Product, Engineering, Data Science, Finance, Operations, and Customer Success teams to translate business problems into structured analytical, technical, and execution plans.
  • Build and manage project plans, timelines, dependencies, and risks for analytical, technical, and operational initiatives.
  • Track progress, surface blockers early, and ensure timely delivery across multiple parallel workstreams.
  • Establish processes to improve execution rigor, visibility, and accountability at scale.
  • Continuously improve how the team uses data, artificial intelligence, tools, and processes to operate more efficiently and effectively.
Desired Qualifications
  • A master's degree.
  • PMP, PgMP, or similar certification.
  • Experience in Software as a Service, Product Operations, or analytics-driven roles.

Zenoti is a cloud-based software provider for salons, spas, and med spas that offers a full SaaS platform to run business operations. It serves over 12,000 businesses in more than 50 countries, providing tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control. The product works as a cloud-hosted subscription service, delivering features such as online booking, self-check-in, e-payments, and digital reviews, with 24/7 support and assistance with data migration. Zenoti differentiates itself by delivering an integrated, end-to-end suite tailored to beauty and wellness businesses, enabling touchless interactions and centralized management across locations. Its goal is to help clients enhance customer experience, unify their brand, and automate front-desk tasks to run their operations more efficiently and grow globally.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$331M

Headquarters

Bellevue, Washington

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • Zenoti says 30,000 businesses across 50 countries generate billions of appointments and transactions.
  • April 28, 2026 AI agents convert one-in-three missed calls and recover chargebacks automatically.
  • Fitness expansion and AI-driven growth claims create cross-sell upside beyond salons and medspas.

What critics are saying

  • March 2026 layoffs reports show Zenoti cutting support, sales development, and administrative roles.
  • Medspa and fitness incumbents can copy AI features quickly, eroding Zenoti's differentiation by 2027.
  • If AI bookings and payments disappoint, enterprise customers will reconsider switching costs and renewals.

What makes Zenoti unique

  • Zenoti's September 30, 2025 AI Workforce embeds agents across bookings, payments, and charts.
  • Zenoti's April 28, 2026 medspa suite unifies consultation, receptionist, disputes, and scheduling workflows.
  • Zenoti's February 3, 2026 fitness expansion reuses one platform across beauty and club operators.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
PR Newswire
Aug 13th, 2026
Zenoti launches predictive AI to forecast guest churn and optimise staffing across 30,000+ beauty businesses

Zenoti, a platform for beauty and wellness businesses, has launched Predictive Intelligence, a suite of AI agents designed to forecast guest churn, optimise staffing, and predict inventory needs. The technology serves over 30,000 businesses globally. The system comprises three agents: Retention Risk identifies at-risk guests through declining visit patterns; Staffing forecasts demand based on booking velocity and seasonal trends; and Inventory predicts product needs from consumption patterns and upcoming appointments. The platform draws on data from billions of appointments and transactions across its client base. According to CEO Sudheer Koneru, the shift moves operators "from reacting to anticipating" business challenges. Zenoti's unified platform integrates booking, payments, marketing, memberships, inventory management, and conversational intelligence from customer interactions.

Zenoti
May 11th, 2026
Zenoti among fast company's most innovative for 2026.

Zenoti among fast company's most innovative for 2026. Its AI Workforce is the bet behind the recognition: nine purpose-built agents handling the moments where revenue escapes a beauty or wellness business. Zenoti is listed in the Business Services category alongside Dell, HubSpot, and Schneider Electric, with artificial intelligence (AI) as the through line connecting this year's Business Services honorees.

PR Newswire
Apr 28th, 2026
Zenoti launches AI workforce with 10+ agents to automate medspa operations across 11,000 locations

Zenoti has expanded its AI workforce with a suite of specialised agents designed for medspa operations. The platform, used by over 11,000 medspas worldwide processing billions in annual bookings, now offers AI agents covering consultations, charting, reception, lead management, dispute resolution and business strategy. Key additions include AI Scribe for automated medical notes, AI Receptionist converting one in three missed calls into bookings, and AI Dispute Manager for automatic chargeback recovery. Predictive agents use machine learning trained across 30,000 businesses to forecast inventory needs, identify at-risk patients and optimise staff scheduling. The agents operate within a single platform, sharing data and context without additional integrations. The expansion represents the most significant AI capability advancement in the wellness software industry, according to Zenoti.

Zenoti
Apr 3rd, 2026
Zenoti is heading to amspa 2026 - here's what we're bringing.

Zenoti is heading to amspa 2026 - here's what Zenoti is bringing. Zenoti is heading to the American Med Spa Association Annual Conference 2026 at Wynn Las Vegas, April 9-12. Stop by Booth #1005 for live demos of its AI Workforce - nine purpose-built agents that close revenue leaks in charting, lead management, front desk, and more. Plus: a must-attend education session on April 11, complimentary champagne, and an exclusive VIP evening at The Sphere. Cheryl Cole

Aesthetics Journal
Mar 6th, 2026
Zenoti applauds the best aesthetic initiatives at The Aesthetics Awards

Zenoti applauds the best aesthetic initiatives at the aesthetics Awards. * March 6, 2026 Patient booking software company Zenoti has been named as sponsor of Best Initiative/Strategic Project at the Aesthetic Awards. The Zenoti Award for Best Initiative/Strategic Project in Aesthetics will recognise companies, associations and other bodies in aesthetics that have had a positive impact on the specialty in the last year. This could be through influencing regulation, developing standards, ESG initiatives, promoting best practice, raising public awareness, safety initiatives and promoting aesthetics as a medical activity. Quick links: March 5, 2026 March 4, 2026 March 3, 2026 March 2, 2026 February 27, 2026