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Wolt

On-demand delivery platform for food

Account Manager Retail

Account ManagementConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • Have 3 to 5 years of success in account management or B2B sales with clear commercial impact.
  • Be a strong relationship builder with excellent interpersonal skills.
  • Have an analytical mindset and experience using tools like Looker.
  • Demonstrate high ownership and a team-first attitude; manage your pipeline and seek guidance only on new or more complex work.
  • Be fluent in German and English.

Responsibilities

  • Develop and foster partner relationships across a portfolio of key accounts.
  • Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies.
  • Determine merchants’ needs and wants, prioritize them by business impact, and co-create solutions.
  • Strategically introduce and execute new Wolt product opportunities to broaden partnerships and increase partner revenue streams.
  • Drive revenue growth for Wolt and partners in the portfolio by improving venue performance through a data-based approach.
  • Act as a key communicator between operations, support, marketing, and partners.
  • Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive growth, and support partner performance.
  • Bring structure and hands-on contribution in a still-developing environment.

Desired Qualifications

  • CRM and sales experience are a plus.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

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