Warp Payroll
Global payroll, compliance, onboarding platform
Account Management Manager
Five days on-site per week are expected at the New York City office.
About the job
- Minimum 4-5 years of B2B account management, customer success, or sales experience, including at least 2-3 years directly managing a quota-carrying team.
- A proven track record of leading a team to consistently meet or exceed retention and expansion targets.
- Strong coaching instincts and the ability to diagnose why a representative is underperforming due to skill, activity, or account quality and correct it.
- Experience building or significantly improving account management processes, playbooks, or tooling from the ground up.
- Comfort with forecasting and reporting rigor, and fluency with a modern customer-success or sales stack such as Salesforce, Metabase, Pylon, Linear, or equivalent.
- Excellent communication and stakeholder management skills.
- High adaptability and comfort with the pace and ambiguity of an early-stage startup.
- Own team-level retention and expansion targets, translate company net revenue retention goals into individual quotas, and coach the team to hit them.
- Recruit, hire, and ramp new Account Managers as the team scales.
- Run a consistent coaching cadence, including deal reviews, call shadowing, and quarterly business review preparation, to raise team performance.
- Maintain forecasting rigor across the team's book of business.
- Partner with Revenue Operations and Sales leadership to refine segmentation, territory assignment, and health-scoring models.
- Identify systemic churn patterns across the team's portfolio and drive proactive intervention playbooks rather than deal-by-deal firefighting.
- Document the standard operating procedures, templates, and processes used by the team, including quarterly business review structure, renewal motion, and expansion methodology.
- Design a distinct motion for smaller or early-stage accounts.
- Collaborate with Support, Product, and Engineering to escalate and resolve complex customer issues, and represent the voice of the customer in roadmap discussions.
- Partner with Sales and Activations leadership for a seamless handoff and shared account strategy from close through onboarding into steady-state management.
- Experience managing Account Managers who serve early-stage startup or high-growth business-to-business software-as-a-service customers.
- A background scaling an Account Management function through a period of rapid headcount growth.
- Experience designing compensation structures, quota frameworks, or account segmentation and tiering models.
About the company
Warp Payroll provides an all-in-one payroll and HR platform that helps businesses hire, onboard, and pay global contractors and employees. It handles locally compliant contracts, payroll processing, tax returns and filings, and ongoing regulatory compliance across multiple jurisdictions, all through a subscription-based platform. The product works by generating compliant contracts, managing payroll and tax obligations, and ensuring year-round regulatory adherence, with a user-friendly interface for SMEs and startups. Warp differentiates itself from competitors by offering a streamlined, end-to-end solution focused on global compliance and ease of use, with clients noting high satisfaction and choosing Warp over other providers like Rippling, Gusto, or Deel. Its goal is to simplify payroll and compliance for international teams, enabling businesses to efficiently manage a global workforce without juggling separate tools.
Company Size
11-50
Company Stage
Series A
Total Funding
$21.1M
Headquarters
New York City, New York
Founded
2023
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Simplify's Take
What believers are saying
- Warp raised $60M in June 2026, reaching $85M total funding.
- Warp says 2026 payroll volume targets exceed $2 billion, signaling fast adoption.
- Warp added benefits brokerage and IT management, expanding wallet share beyond payroll.
What critics are saying
- Rippling and Gusto already own payroll budgets; Warp still lacks category lock-in.
- Payroll compliance failures trigger fines, notice backlogs, and customer churn within one quarter.
- If Battery-backed growth slows after 2026, enterprise buyers revert to safer incumbents.
What makes Warp Payroll unique
- Warp bundles payroll, compliance, benefits, and IT in one platform.
- Warp automates state registration and tax notices across all 50 states.
- Warp owns benefits brokerage, with 30+ direct carriers and no middlemen.
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Benefits
Remote Work Options
Company News
Warp has raised $18 million in a Series A funding round to enhance its AI-driven platform that automates back-office tasks for startups, such as payroll, compliance, and benefits management. Designed specifically for startups, Warp aims to eliminate outdated processes and save time, allowing founders to focus on their core missions. The company is also hiring in NYC as it continues to grow.
Warp, an HR and payroll automation service provider, has secured $18 million in a Series A funding round. The round was led by Sound Ventures, with participation from Y Combinator, HOF Capital, and SV Angel. Notable entrepreneurs such as Dropbox co-founder Drew Houston and Cruise CEO Kyle Vogt also supported the round. Warp aims to offer a user-friendly payroll and HR management experience, leveraging AI to automate complex tax compliance and employee benefits processes.
On June 18, 2025, something quietly revolutionary happened in the world of HR tech: Warp, a rising AI-first payroll and compliance startup, announced it had closed an $18 million Series A funding round led by Sound Ventures.
Comics software, meat-based plants and Tesla spun-out heat pumps, anyone?