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PDS Health

Integrated healthcare support company

Regional Back Office Trainer

Corporate & Technical TrainingUpdated on Nov 10
Full-timeCincinnati, OH, USA$61k - $91.1k /yrIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • Meet applicable state-mandated qualifications, such as coronal polishing, x-ray exposure, ultrasonic scaling for orthodontic procedures, and pit and fissure sealant application.

Responsibilities

  • Develop and demonstrate expertise in the routines and preferences of the dentists in the region.
  • Develop and demonstrate expertise in back office supply requirements and efficiencies.
  • Develop and demonstrate expertise in dental equipment and ensure its ongoing maintenance by educating staff.
  • Participate in the Perfect Patient Experience for the region by demonstrating how to keep patients focused on optimal treatment while addressing individual concerns and promoting the doctor's qualities.
  • Train new dental assistants and educate existing assistants on new policies and procedures.
  • Ensure that dental assistants know and follow their job descriptions.
  • Schedule training workshops and communicate Training Center supply inventory status to the Training department.
  • Provide evaluations to OMs, MOMs, Regionals, and the Training department on trainees who attend workshops.
  • Develop and maintain professional relationships with vendors in the region to keep regional training current with dental technology.
  • Develop and maintain relationships with dental assistant schools and programs to recruit dental assistants for the region.
  • Assist in preparing new regional offices for opening.
  • Perform other assigned duties and responsibilities.

About the Company

PDS Health

Integrated healthcare support company

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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