Retail Systems Developer

We are looking for a hands-on developer with strong experience in Microsoft Dynamics 365 Business Central, NAV, and LS Central (LS Retail) to support and improve our clinic point-of-sale systems and related retail operations.

In this role, you will be responsible for configuring, developing, testing, and supporting LS Central and Business Central functionalities. You will work closely with our Senior Business Central Engineer, Finance team, branch managers, and other business stakeholders to ensure that system enhancements align with actual clinic operations and business requirements.

This position is ideal for someone who combines technical development expertise with a good understanding of retail operations, inventory, purchasing, and financial processes.

Key Responsibilities

1. LS Central Configuration & Development

• Configure and optimize LS Central and Business Central point-of-sale functionalities based on evolving business requirements.

• Develop customizations, extensions, and system enhancements using AL programming when standard system capabilities are insufficient.

• Maintain and support existing LS Central and Business Central applications.

• Provide technical support for POS hardware and peripherals, including terminals, receipt printers, cash drawers, barcode scanners, and payment terminals.

• Conduct system testing and coordinate user acceptance testing (UAT) with business stakeholders before deployment.

• Ensure that POS-related changes comply with applicable BIR requirements, coordinating with the Finance team when necessary.

2. Business & Retail Operations Support

• Work closely with branch managers and clinic personnel to understand operational requirements and resolve POS-related concerns.

• Translate business needs into appropriate system configurations, technical solutions, and development enhancements.

• Ensure that POS functionalities support efficient clinic operations and provide a seamless experience for both employees and customers.

• Provide hands-on technical assistance and explain system functionalities and issues in a clear, non-technical manner.

3. Financial & System Process Alignment

• Understand how POS transactions integrate with purchasing, inventory management, and financial processes within Business Central.

• Evaluate the operational and financial impact of system configurations and development changes.

• Coordinate with the Finance team to validate changes that may affect accounting entries, inventory movements, and financial reporting.

4. Technology Integration & Digital Transformation

• Participate in the implementation and integration of new applications and technologies for Belo's clinics and customers.

• Support the development and testing of applications that integrate with LS Central and Business Central.

• Identify opportunities to improve system functionality, operational efficiency, and the overall customer and employee experience.

Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.

Technical Qualifications & Experience

• 5–10 years of experience working with Microsoft Dynamics 365 Business Central or Dynamics NAV, and LS Central or LS Retail.

• Strong hands-on development experience using AL programming, with the ability to demonstrate personally developed solutions.

• Experience supporting and maintaining LS Retail point-of-sale implementations.

• Proficiency in configuring POS functionalities using standard LS Central and Business Central capabilities.

• Good understanding of retail operations, including purchasing, inventory management, and POS transaction flows.

• Experience working directly with business users, branch managers, and other stakeholders to address system issues and implement improvements.

• Familiarity with BIR requirements and regulations affecting POS systems in the Philippines.

Additional Advantage

• Experience developing API integrations and extensions for Microsoft Dynamics 365 Business Central and LS Central.

• Previous exposure to retail operations, finance, or accounting-related business processes.

Key Competencies

• Strong customer service and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to explain technical concepts and system issues in simple, understandable terms.

• Strong collaboration and interpersonal skills.

• Initiative and ability to work independently with minimal supervision.

• Excellent organizational skills and ability to manage multiple priorities.

• Adaptability and willingness to learn and work with new technologies.

• Professionalism, patience, and tact when dealing with users and stakeholders.

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