Senior Manager

Your role:

As Senior Manager, Healthcare Regulatory Intelligence, you are a market-facing thought leader, leveraging your extensive background in regulation and compliance within highly regulated Life Sciences institutions. Your experience, ideally including roles within regulation, compliance and regulatory governance, will contribute to a distinct team of subject matter experts at Global Relay, enhancing our brand value both internally and externally.

Your primary challenge will be optimizing productivity amidst a diverse and unstructured role, requiring flexibility and autonomy. Reporting to the Global Head of Regulatory Intelligence (UK), the role will have regular formal and informal interactions. Supervisory guidance will be available to support your efforts, while allowing for autonomous work.

Your responsibilities:

Internal responsibilities:

• Support and enhance brand awareness for the New York office across all relevant stakeholders
• Provide marketing support by assisting with PR, messaging in collateral, and content for marketing events, that elevate Global Relay's brand recognition
• Assist in business development efforts by participating in key customer meetings and briefings, and be ready to share your subject matter expertise
• Offer support to product teams by advising on market practices, challenges, competitor offerings, and regulatory expectations
• Contribute to Global Relay Intelligence & Practice (GRIP), our business’ daily regulatory content service, by writing articles, providing editorial input, and participating in interviews for multimedia content
• Contribute to internal training materials, educating those less familiar with Life Science best practice, and business development teams on market dynamics and compliance processes
• Stay abreast of regulatory changes by regularly consuming and filtering relevant news sources, and disseminating insights across the organization
• Participate in Executive Briefings (extensive prospect and client meetings), collaborating on workshops and product pitches to customers and prospects
• Work in close collaboration with product teams to ensure innovative solutions meet specific compliance requirements and mitigate risks effectively

External responsibilities: 

• Host and lead industry roundtables, facilitating discussions on evolving compliance practices and attending social events to engage with compliance officers
• Speak on panels and as a keynote speaker at industry events, representing Global Relay and staying informed about market trends and competitor positioning
• Utilize your extensive network of regulatory and compliance practitioners to raise awareness of Global Relay's capabilities and stay updated on market practices
• Engage with regulators globally, sensitively and diplomatically, advocating for Global Relay's software solutions to alleviate compliance challenges

About you:

• Minimum of 10 years of experience in a regulatory or compliance role within the Life Sciences industry (particularly pharmaceutical manufacturing), with a demonstrated understanding of Healthcare and Life Sciences laws and regulations
• Bachelor's degree in a relevant field, ideally with additional certifications or advanced degrees (such as a law degree or CPA)
• Familiarity with 21 CFR Part 11, Good Manufacturing Practices (GMP), FDA, EMA, ICH, and DOJ ECCP
• Strong communication skills, both written and verbal, with the ability to articulate complex regulatory concepts clearly and persuasively
• Ability to work autonomously and collaboratively within a cross-functional team environment, demonstrating flexibility and adaptability to changing priorities
• Willingness to travel within the region as required for customer meetings, industry events, and other business engagements

Nice to have:

• Experience in “mobile device compliance challenges, e.g. ephemeral messaging,” as well as SaaS electronic message archiving, compliance, and supervision in highly regulated industries
• Excellent project management skills, including the ability to manage multiple projects simultaneously and drive them to successful completion
• Demonstrated success in business development and client management, particularly in driving sales cycles and managing key customer relationships