IT Systems Engineer

Description

Salary Range: $65,000-$75,000 annually, depending on experience and qualifications

Schedule:

· Full-Time

· Salaried

· Primarily on-site in Chippewa Falls

· Flex work opportunities based on business needs

· Travel to other Darley locations as needed

Build Your IT Career Across Systems, Networks, and Cloud Technology

Are you an IT professional who enjoys solving problems, supporting users, and working directly with technology?

W.S. Darley & Company, a family-owned company established in 1908, is seeking an IT Systems Engineer to join our Information Technology team in Chippewa Falls, WI. In this role, you will provide hands-on support for employees and technology while expanding your experience across endpoints, networks, servers, Microsoft 365, Microsoft Azure, and cybersecurity.

This is an opportunity to work on more than traditional help desk tickets. You will help keep the people, systems, and infrastructure behind Darley’s manufacturing operations connected, secure, and productive.

Why Darley?

At Darley, we invest in our employees and provide a workplace where careers are built for the long term.

Our benefits include:

· Competitive salary based on experience and qualifications

· Medical, dental, and vision insurance

· Employer-paid life insurance

· 401(k) with employer contributions

· Paid time off

· Paid holidays

· Tuition reimbursement

· Career development and advancement opportunities

· Flexible work options in accordance with Darley’s Flex Work Policy

What We’re Looking For

Qualified candidates will possess:

· An associate degree in Information Technology, Computer Science, Computer Networking, Cybersecurity, or a related field, or an equivalent combination of relevant education, training, and practical experience.

· One to two years of relevant IT experience supporting end users, endpoints, systems, networks or related infrastructure.

· Hands-on experience supporting Windows computers.

· Familiarity with macOS devices, printers, peripherals, and common business applications.

· Foundational knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, wireless networking, switching, and network troubleshooting.

· Working knowledge of Windows Server and Active Directory.

· Experience with or exposure to Microsoft 365 and Microsoft Azure environments.

· Strong troubleshooting, communication, customer service, and organizational skills.

· Ability to manage multiple priorities and work both independently and collaboratively.

· Ability and willingness to travel to other Darley locations as business needs require.

· Legal authorization to work in the United States.

What You’ll Do

Responsibilities include, but aren’t limited to:

· Providing hands-on support for Windows PCs and laptops, macOS devices, printers, peripherals, software, and other end-user technology.

· Troubleshooting hardware, operating system, application, printing, connectivity, and user-access issues.

· Installing, configuring, deploying, maintaining, and refreshing computers, printers, and related technology.

· Coordinating with technology vendors when additional support is needed.

· Assisting with LAN, wireless, VPN, switching, routing, firewall, and network-support activities.

· Supporting Windows Server, Active Directory, file services, print services, and other on-premises infrastructure.

· Supporting Microsoft 365 user accounts, access, collaboration services, and service troubleshooting.

· Assisting with Microsoft Azure administration and cloud infrastructure.

· Performing system and network maintenance, upgrades, configuration changes, and monitoring.

· Creating and maintaining technical documentation.

· Supporting cybersecurity, backup, recovery, business continuity, and TI compliance activities.

· Supporting applicable NIST 800-171 and CMMC requirements.

· Traveling to other Darley locations to provide hands-on support and assist with infrastructure projects.

Preferred Qualifications

· CompTIA A+, Network+, or Security+ certification

· Microsoft 365, Microsoft Azure, or a similar industry certification

· Experience supporting a mixed Windows and macOS environment

· Experience supporting printers, networking equipment, or Windows Server infrastructure

· Experience providing IT support in a manufacturing environment

· Familiarity with NIST 800-171, CMMC, or other cybersecurity frameworks

Physical Requirements

This position regularly requires:

· Working at a computer for extended periods

· Moving in office and manufacturing areas to install, inspect, troubleshoot, and support technology

· Accessing network and IT equipment located above or below typical working height

· Operating computers, cables, tools, and other technology equipment

· Lifting, carrying, and positioning computer and network equipment weighing up to 25 pounds

Requirements

Hiring Process

Qualified candidates must successfully complete:

· Employment eligibility verification

· Pre-employment drug screening

· Job-related technical or skills assessment, if required

Work Authorization/Security Clearance

This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR) and a successful candidate must be a "U.S. person" as defined in the ITAR (which generally means (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) have been admitted to the United States as a refugee, or have been granted asylum, as specified under applicable law.)

AAP/EEO Statement

Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.