Watch Parts Specialist
Signet Jewelers
Watch Parts Specialist
Signet Jewelers
Retailer of diamond jewelry and financing
The watch parts specialist is responsible for sourcing and ordering parts needed to complete repairs. Knowledge of watch parts and repair is essential to this role. Strong attention to detail and organizational skills are required. Ability to work in a fast-paced environment is essential.
Essential duties:
Order parts for watch repair. Utilize vendor ordering systems to order parts as needed. Create spreadsheets to reference part numbers and job numbers to easily match parts when received.
Receive parts for watch repairs. Check off parts in spreadsheet to match to jobs. Transfer jobs to correct location when parts are received. Maintain accurate records in Diaspark system.
Customer service. Answer phone calls from customers regarding the status of watch repairs.
Qualifications:
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Retailer of diamond jewelry and financing
Signet Jewelers is the world’s largest retailer of diamond jewelry, offering brands like Kay Jewelers, Zales, Jared, H. Samuel, and Ernest Jones across the US, UK, and Canada. Customers shop through brick‑and‑mortar stores or online, choosing from diamond and fine jewelry and using financing options to pay over time. The business relies on its global supply chain from Africa and India and a unified customer experience across channels. Its goals are to expand stores and online channels, strengthen customer relationships, and advance sustainability and social equity through its products, financing, and philanthropic initiatives.
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