Quality Control Manager

Summary

Quality Control Manager

Dynamic Systems, a division of Ho-Chunk, Inc.Location: West Point, NYJob Type: Full-time, weekends may be required

Wage: DOE

Compensation & Benefits

• Comprehensive benefits package

About Ho-Chunk, Inc. & Dynamic Systems

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

Dynamic Systems is a division of Ho-Chunk, Inc. that provides facilities management, HVAC/mechanical services, grounds maintenance, and janitorial support for federal, state, local, and Tribal government clients. The company operates under the SBA 8(a) program and brings decades of leadership experience in cost-effective, full-scope building operations. Its team is focused on delivering reliable, responsive service while supporting client goals and long-term property sustainability. Dynamic Systems works in alignment with other Ho-Chunk, Inc. government contracting divisions to provide integrated, scalable solutions nationwide.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.

• Accountable – To always do what’s right.

• Team-Focused – For inclusive progress.

• Innovative – In creating solutions.

• Visionary – In our purpose and direction.

• Excellence – Through learning and performance.

Position Summary

The Quality Control Manager is responsible for implementing, managing, and continuously improving site-specific quality control (QC) programs to ensure compliance with contract requirements, corporate standards, and applicable regulatory frameworks. This role oversees inspections, audits, documentation, corrective actions, and quality risk mitigation while collaborating closely with program leadership, supervisors, and external stakeholders to support operational excellence within healthcare and facilities management environments.

Key Responsibilities

• Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software.

• Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps.

• Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies.

• Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle.

• Document, track, and report quality findings, trends, and recommended corrective actions.

• Ensure all quality control documentation, records, and reports are accurate, complete, and audit-ready.

• Identify potential quality risks and develop mitigation strategies to reduce operational impact.

• Investigate root causes of quality issues and coordinate corrective and preventive actions across functional areas.

• Gather, analyze, and evaluate customer feedback related to service quality and compliance.

• Use quality data and feedback to support continuous improvement initiatives.

• Coordinate with Environmental Health (EH), Assistant Environmental Health (AEH), Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements.

• Manage budgets and resources associated with quality control activities.

• Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership.

• Provide training and ongoing guidance to quality control personnel to ensure understanding of standards, procedures, and expectations.

Qualifications & Experience

Required:

• High school diploma or GED.

• Minimum of one (1) year of experience in a related quality control or facilities management field.

• One to two (2) years of experience in quality control evaluation and reporting within facilities management operations.

• Minimum of two (2) years of experience working in comparably sized healthcare facilities.

• Knowledge of government regulations, Occupational Safety and Health Administration (OSHA), National Fire Protection Association (NFPA), and The Joint Commission standards.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent written, verbal, and interpersonal communication skills.

• Proficiency with computer systems and standard office software.

• Ability to work independently with minimal daily supervision.

• Ability to communicate effectively in English in both written documentation and oral presentations.

Preferred:

• Experience supporting diverse operations and project management programs.

• Working knowledge of medical facility operations and healthcare environments.

• Experience working in or supporting military medical facilities.

• Familiarity with Defense Medical Logistics Support Standard (DMLSS) Facility Management Module or other computerized maintenance management systems (CMMS).

• Basic knowledge of office administration, budgeting, purchasing, inventory control, maintenance, housekeeping, clinical engineering, and general operations.

Security Clearance

• Must be able to obtain base access.

Work Environment & Physical Requirements

• Primarily operates within healthcare and facilities management environments.

• Regular interaction with operational teams, supervisors, and stakeholders.

• Requires prolonged periods of computer use, documentation review, and report preparation.

• May involve walking through facilities to conduct inspections and audits.

Schedule & Travel

• Some travel between project sites may be required.

Why Join This Team?

• A mission-driven culture dedicated to economic advancement and community impact

• Guided by strong NATIVE values and tribal-owned purpose

• Career stability and opportunities across diverse industries

• A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. Preference may be extended to persons of Indian descent in accordance with applicable laws.