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Pitney Bowes

Global mailing and shipping technology provider

Presort Associate 2 / Quality Control Associate

Machine & Process OperationConfirmed live in the last 24 hours
Full-timeArlington, TX, USA

About the Job

Requirements

  • Basic computer skills and operational knowledge of Microsoft software.
  • Ability to lift up to 50 pounds, with or without accommodation.
  • Ability to walk, stand, stoop, and bend 80% of the time, with or without accommodation.
  • Enough understanding of English to understand and follow safety and operational directions communicated in English, irrespective of native language.
  • Ability to work overtime, which may include weekends, holidays, or a different shift with little or no advance notice.

Responsibilities

  • Operate MLOCR machines to sort and barcode mail received from customers.
  • Maintain accuracy and productivity standards while running the equipment.
  • Follow QMS practices and policies to assure quality of output by double-checking the date, weight, thickness, presort slug, indicia, postage rate, class of mail, and related details.
  • Assist Presorters as needed; help ensure proper tray labels are available and used, and that mail is placed in the correct bins and processing areas.
  • Keep equipment downtime to a minimum.
  • Understand machine software and how and when to change sort plans and set address blocks; maximize mail read rates by making appropriate adjustments or notifying a supervisor.
  • Check barcodes for print quality, orientation, spacing, and other quality issues.
  • Remain informed of acceptance times and truck departure times, and ensure mail is prepared to meet them.
  • Ensure the machine is running properly; notify technicians or supervisors of problems and troubleshoot or notify someone who can assist with machine malfunctions.
  • Maintain a clean, orderly, and safe area around the machine.
  • Fan through and inspect mail for quality, including legibility, correct date, postage, proper endorsement, class, and complete address information.
  • Organize mail by separating items that have been quality checked from items that have not.
  • Review pickup slips received from the driver's route to ensure all slips have been received.
  • Identify mail to be processed and group it by letters, flats, and postcards.
  • Review mail, complete samples as required, and recognize quality issues.
  • Recognize MLOCR-compatible mail, overweight mail, Fastforward mail, and Non-Fastforward mail and organize it for proper processing.
  • Check in mail using the PSA system.
  • Work with Customer Service and Operations teams to communicate and resolve mail quality issues.
  • Demonstrate safety and security precautions and follow company policies.
  • Perform additional duties as required.

Desired Qualifications

  • Knowledge of the pre-sort mailing business is a plus.
  • Additional certification training may be required as training is updated and new training is developed.

About the Company

Pitney Bowes

Global mailing and shipping technology provider

Pitney Bowes provides technology and services for mailing, shipping, and ecommerce. Its offerings span three segments: Global Ecommerce, which handles cross-border and domestic shipping, parcel fulfillment, and returns; Presort Services, which sorts mail to qualify for postal discounts; and SendTech Solutions, which delivers mailing and shipping software and hardware, including postage meters. The company earns money by selling or leasing equipment, selling software and services, and offering financing for customers. Unlike firms that focus on a single piece of the workflow, Pitney Bowes combines hardware, software, and financial services in one ecosystem to streamline how businesses move mail and packages. Its goal is to simplify the complexities of commerce for businesses of all sizes.

Company size
10,001+
Company stage
IPO
Headquarters
Shelton, CT
Founded
1920

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