Director – Operational Risk Management Methodology - Governance & Reporting

Job Family

Operational Risk

Job Description Summary

As Transamerica continues to strengthen and evolve its Operational Risk Management (ORM) function, we are creating a new senior leadership opportunity to drive the next phase of our methodology and reporting capabilities. The Director of ORM Methodology and Reporting will play a pivotal role in shaping how operational risk is identified, assessed, monitored, and communicated across the enterprise.

This highly visible role will lead the development and enhancement of ORM methodologies, framework, policies, standards, and reporting practices, translating complex risk information into clear, actionable insights for senior leadership, risk committees, and the Board. The successful candidate will build strong partnerships across the ORM team, compliance, internal audit and with senior business and functional stakeholders to strengthen risk management practices, advance reporting capabilities, and support a resilient, risk-aware culture.

This position offers a unique opportunity to help shape a growing function, influence enterprise risk strategy, and contribute to the continued maturity of Operational Risk Management at Transamerica.

Job Description

Job Descriptions:

• Provide strategic leadership for ORM methodology and standards, ensuring consistent, high‑quality execution of risk identification, assessment, monitoring, and reporting across the enterprise.
• Own and continuously enhance the operational risk policy, framework, and supporting methodologies (e.g., RCSA/PRA, scenario analysis, KRIs, issue management, risk acceptance, and risk reporting), ensuring alignment with regulatory expectations and industry-leading practices while driving adoption of key requirements across all business units.
• Lead the development of enterprise and functional non-financial risk reporting, including quarterly risk profiles, dashboards, and forward‑looking risk insights that clearly articulate the “so what” for decision‑makers.
• Translate complex risk information into clear, compelling, audience-appropriate narratives that support discussions with business leaders, risk committees, executive management, and the Board. Transform data into meaningful risk insights and actionable information.
• Serve as a trusted advisor to Risk leadership, providing expert judgment on complex operational risk matters, control effectiveness, and risk acceptance decisions.
• Oversee governance and execution of risk issue management, including identification, root cause analysis, remediation challenge, progress tracking, escalation, and clear reporting of outcomes.
• Embed ORM methodology into major business and technology initiatives, ensuring risks are proactively identified, assessed, and transparently communicated throughout the initiative lifecycle.
• Provide second‑line challenge to process design and control effectiveness, recommending enhancements to policies, procedures, and controls that improve resilience, execution quality, and efficiency.
• Own adherence to the Global Operational Risk Management policy and framework, ensuring consistent execution of core ORM activities and effective use of enabling tools and systems.
• Build and maintain strong relationships with senior stakeholders and global ORM counterparts, promoting best practices, continuous improvement, and a strong, risk‑aware culture across the organization.

Qualifications

• Bachelor’s degree in accounting, finance, or relevant field
• 12 years of experience in operational risk management or internal controls, or equivalent management experience in an operational role with strong knowledge of operational risk management or internal controls
• Progressive leadership experience in operational risk management, internal controls, audit, or relevant field
• In-depth knowledge and hands on experience with risk management principles and techniques including development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and development of related metrics.
• Analytical skills to identify risk trends and changing risk levels
• Ability to work in a fast-paced organization and prioritize multiple initiatives
• Strong attention to detail and accuracy
• Ability to use sound judgment to resolve issues and facilitate progress against objectives
• Ability to present and interact with various levels of management
• Ability to build relationships with people at all levels
• Excellent oral/written communication skills

Preferred Qualifications

• Strong knowledge and/or experience in the insurance or financial services industry
• CPA
• CIA
• CISA

Working Conditions

• This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids, Baltimore, or Denver). 
• Relocation assistance will not be provided for this position
• Moderate Travel 10 to 25%
• Travel to conduct risk activities

Compensation

The salary for this position generally ranges between $175,000 - $225,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 25% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

Disclaimer:

Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

Giving Back  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

Transamerica’s Parent Company  

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023