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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • Excellent phone communication skills and a friendly, professional demeanor.
  • A strong customer-service orientation and the ability to work in a fast-paced environment.
  • Basic computer skills for order processing and cash-register operations.
  • The ability to multitask and prioritize duties effectively.
  • The physical capability to lift up to 25 pounds and stand for extended periods.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • The ability to follow directions and adhere to company policies and procedures.
  • Attention to detail and a commitment to food-safety standards.
  • Basic math skills for handling cash transactions.
  • The ability to work well under pressure and manage stress effectively.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently.
  • Process cash and card transactions for customer purchases.
  • Prepare and make pizzas according to company standards and recipes.
  • Maintain a clean and organized work environment.
  • Provide customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to ensure smooth store operations.
  • Assist with additional tasks as needed to support the store's daily functions.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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