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Sutherland

Global BPO providing customer lifecycle management

Customer service Representative

Customer SupportUpdated on Nov 12
Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

  • No prior experience is needed.
  • English proficiency at B2 level or higher is required.

Responsibilities

  • Handle customer inquiries.
  • Provide customer service.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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