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PACS Services

Post-acute care facility operator and investor

Administrative Assistant

Administrative SupportPosted on Nov 10
Full-timeGreenville, SC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Previous administrative, receptionist, customer service, or healthcare office experience is preferred.
  • Experience in a healthcare or long-term care setting is a plus.
  • Strong computer and data entry skills are required.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook, is required.
  • Strong organizational and multitasking abilities are required.
  • Excellent verbal and written communication skills are required.
  • A professional appearance and demeanor are required.
  • The ability to handle confidential information with discretion is required.
  • Attention to detail and dependability are required.
  • Strong customer service skills are required.

Responsibilities

  • Provide administrative support to department managers and facility leadership.
  • Maintain filing systems, records, and office documentation.
  • Assist with data entry, reports, correspondence, and scheduling.
  • Process, organize, and distribute incoming mail and deliveries.
  • Maintain the confidentiality of resident, employee, and facility information.
  • Assist with special projects and facility events as needed.
  • Greet and assist visitors, residents, families, and vendors professionally and courteously when needed.
  • Answer and direct incoming phone calls when needed.
  • Ensure the front office remains organized, professional, and welcoming.
  • Provide customer service while supporting day-to-day facility operations.
  • Support front-office administrative needs, including scanning, filing, and completing paperwork.
  • Cover receptionist duties when the regular receptionist is on vacation.

Desired Qualifications

  • Previous administrative, receptionist, customer service, or healthcare office experience.
  • Experience in a healthcare or long-term care setting.

About the Company

PACS Services

Post-acute care facility operator and investor

PACS Group is a holding company that runs a national platform of post-acute care facilities. It acquires, owns, and manages skilled nursing facilities, assisted living centers, and other long-term care sites, then provides healthcare services to patients after hospital stays. Revenue comes from services provided at these facilities and is paid by Medicare, Medicaid, private insurance, and patient payments. The company’s performance depends on occupancy, reimbursement rates, and how efficiently the facilities are run. Compared with competitors, PACS stands out as a large, publicly traded operator with a broad national footprint focused on growing its post-acute care platform through acquisitions and operational improvements. Its goal is to expand access to post-acute care and create value by owning and optimizing a network of care facilities that serve elderly and chronically ill patients.

Company size
11-50
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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