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Health Advocates

Eligibility Worker 1

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeChatsworth, Los Angeles, CA, USA$21.75 - $28 /hr

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • One to two years of customer service experience is required; healthcare experience or a combination of experience, education, or training may also qualify.
  • Basic office skills and computer literacy are required.
  • Strong verbal and written communication skills and the ability to interact with people across social and economic backgrounds are required.
  • Strong organizational and time-management skills are required.
  • The ability to adapt to and manage change in a fast-paced environment is required.
  • Typing speed of 30 words per minute is required.
  • Employees must protect confidential protected health information in accordance with company privacy policies and procedures and applicable state and federal law, including the HIPAA Security and Privacy Rule.

Responsibilities

  • Qualify patients and claimants for governmental benefits, including Medi-Cal, VOC, SSI/SSDI, and TPL, within established guidelines.
  • Conduct detailed telephone screenings.
  • Complete applications and submit them to the appropriate offices.
  • Follow up with patients, claimants, and county workers to complete cases successfully.
  • Update information in the computer database.
  • Perform other related duties as assigned.

About the Company

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