Full-Time

Sales Operations Analyst

Sales Operations

Shop Your Way (SYW)

Shop Your Way (SYW)

Loyalty rewards program and co-branded credit card

No salary listed

Remote in USA

Remote

Category
Sales & Account Management (1)
Required Skills
Data Analysis
Financial Modeling
Requirements
  • Bachelor's Degree in Business Management, Computer Science, Finance or equivalent degree/experience preferred (MBA a plus)
  • 2+ years as an analyst, or 1+ years as a senior analyst preferred
  • Spreadsheet and financial modeling experience
  • Very strong oral and written communication skills
  • Ability to build simplified and scalable reports and slide presentations geared for Executive audiences
  • 2+ years of work experience - including some combination of Direct Sales and Sales Enablement, Product Marketing or Sales Training working for a SaaS/PaaS company
  • Strategic, data-driven thinker. A good fit for the job should be able to use metrics and observation to improve sales process efficiency and effectiveness.
Responsibilities
  • The Analyst, Sales Operations is responsible for driving go-to-market performance through analysis of revenue trends and implications, assessing revenue models, and driving insights to inform overall go-to-market strategy. This role will provide analytical and tactical support and data insights spanning the Sales, Channel and Marketing organizations. In addition, this role will help manage a variety of strategic GTM projects. This role will interface regularly with senior leadership in the GTM organization.
  • This is a high visibility role to own strategic projects that will influence decision making in the GTM organization.
  • Partner with the Sales, Marketing and Finance teams to identify new growth opportunities; develop in-depth business cases and strategic presentations designed for Executive audience to support recommendations
  • Perform both quantitative and qualitative analysis to drive recommendations and influence decisions
  • Develop models & analysis to inform direction related to key acquisition + strategic initiatives (examples include: go-to-market strategy, distribution / channel strategy, segmentation strategy, sales & marketing strategy)
  • Synthesize analyses into compelling presentations and effectively communicate findings on key trends, insights, and implications while aligning stakeholders on action plans
  • Highly involved in the development and management of the GTM reporting suite and key performance indicators

Shop Your Way is a consumer loyalty rewards program offered by Transform SR Brands, the company that holds the Sears and Kmart retail brands. Members earn points on everyday purchases at partner merchants such as Sears, Kenmore, and Sears Home Services, and through the co-branded Shop Your Way 5321 Visa Credit Card, which awards bonus points on gas, EV charging, rideshare, groceries, dining, and travel. Points can be redeemed for gift cards from hundreds of retail brands or applied as a statement credit on the card. What sets Shop Your Way apart is its layered rewards structure, stacking base earnings, partner bonuses, and monthly challenges so members build points faster across everyday spending. The goal is to give shoppers a flexible, fee-free way to earn and redeem rewards.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hoffman Estates, Illinois

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Mobile app listings can improve retention and service discovery.
  • Self-service tools can reduce support volume for login and points issues.
  • Richer rewards dashboards can increase redemption and engagement frequency.

What critics are saying

  • Citi platform changes can instantly break SYW login and servicing.
  • Legacy portal migration issues are already causing account access failures.
  • Confusing domains and redirects increase phishing, misrouting, and trust erosion.

What makes Shop Your Way (SYW) unique

  • Shop Your Way rewards access is tied to Citi Retail Services authentication.
  • SYW still offers a branded program site and direct support channels.
  • The app and login flow center on card servicing and rewards visibility.

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Company News

Investor Times
Feb 14th, 2024
Shop Your Way Citi Login

Seamless Integration: Shop Your Way has partnered with Citi to provide customers with a user-friendly and seamless shopping experience.

Newswire
Sep 27th, 2022
Way.Com Unlocks New Ways For Users To Save With Shop Your Way Partnership

Way.com announced today a new partnership with Shop Your Way, a leading rewards and loyalty platform that will deepen the breadth of assortment for their users and unlock new ways to save money. Starting today, Way.com users can opt-in to earn new rewards, made possible through the launch of their partnership with Shop Your Way (SYW). This partnership gives Way.com users the option to become a Shop Your Way member or apply for the Shop Your Way Mastercard®, issued by Citibank, N.A., growing their opportunities to earn points and rewards

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Unifimoney, a turnkey digital wealth management platform for community banks and credit unions, has bagged $10m from a seed funding round.