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FINN

All-inclusive car subscription platform with bundled services

Junior Fleet Coordinator

Service Advising & EstimatingConfirmed live in the last 24 hours
Full-timeRemote in GermanyRemote

About the Job

Requirements

  • Completed vocational training in an automotive field, such as automotive mechatronics, automotive sales, or bodywork, or a comparable qualification.
  • Practical experience in service assistance or workshop service advising, including direct customer and workshop contact.
  • Strong knowledge of damage assessment, repair approvals, and clarification of technical matters.
  • Business-fluent German at C1/C2 level and good English at least at B1 level.
  • Preferred: Practical experience with modern ticketing systems such as Zendesk or Salesforce, or digital fleet-management tools.
  • Preferred: Previous experience in a dynamic, agile work environment or a growing mobility- or technology-sector scale-up.

Responsibilities

  • Independently manage and coordinate breakdown, maintenance, and repair cases during ongoing subscription operations to keep customers mobile.
  • Work closely with the external damage-management partner and billing service providers to process repair approvals quickly and efficiently.
  • Monitor the active fleet and ensure vehicles are returned to service as quickly as possible after technical failures.
  • Resolve complex technical questions directly with workshops and customers, providing transparent, proactive, and customer-friendly communication.
  • Improve existing fleet-operation processes to make them simpler, clearer, and more digital as the fleet grows.

Desired Qualifications

  • Practical experience with modern ticketing systems such as Zendesk or Salesforce, or digital fleet-management tools.
  • Previous experience in a dynamic, agile work environment or a growing mobility- or technology-sector scale-up.

About the Company

FINN

All-inclusive car subscription platform with bundled services

FINN is a Munich-based car subscription platform that offers vehicles from 25+ brands with insurance, financing, registration, taxes, and maintenance bundled into one monthly payment for individuals and businesses. Customers choose a car and pay a single recurring fee that covers the vehicle, insurance, financing, registration, taxes, maintenance, and ongoing support. It differs from leasing or rental by providing a single, all-inclusive subscription across many brands with one bill, reducing paperwork and management. Its goal is to become a leading, scalable car subscription platform with strong recurring revenue, as shown by a Series D round and a growing ARR.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$2.1B
Headquarters
Munich, Germany
Founded
2019

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