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Alternative HR

Care Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLancaster, PA, USANo salary listedIn-person

About the Job

Requirements

  • An associate degree is required; a four-year degree in social work, nursing, or a health-related field is preferred.
  • Two years of experience in a health care setting is preferred.
  • Ability to work independently with little supervision.
  • Strong observation skills.
  • Flexibility and cooperation in fulfilling role obligations.
  • Good oral communication skills.
  • Good organizational skills.

Responsibilities

  • Evaluate clients referred for non-medical, non-skilled private duty services.
  • Assist with identifying and verifying insurance coverage for non-medical or respite care.
  • Obtain and document prior authorization for private duty services from insurance providers as needed.
  • Collaborate with facility social workers, discharge planners, and case managers to facilitate safe, early discharge for non-medical assistance.
  • Consult with physicians, nurses, social workers, discharge planners, and other disciplines to establish a coordinated, non-medical service delivery plan.
  • Interview clients and caregivers and discuss current needs and psychosocial factors relevant to the plan of care.
  • Complete referral information including intake data, essential background information, mobility aspects, and proposed elements of the service delivery plan.
  • Maintain liaison relationships with hospitals, nursing homes, assisted living facilities, and insurance personnel, providing education on services, coverage issues, and related areas.
  • Participate in establishing the service delivery plan, client care conferences, and in-services.
  • Attend meetings and participate on committees as required.
  • Manage all aspects of agency marketing, establish and maintain positive relationships with customers and referral sources, and respond to customer requests and concerns.

Desired Qualifications

  • A four-year degree in social work, nursing, or a health-related field.
  • Two years of experience in a health care setting.

About the Company

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