Operational Excellence Intern

The Role
This is a full-time internship position based in Laval, Canada from May to August 2027. Candidates must be available for the entire duration of the program.

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. We are seeking a highly motivated Operational Excellence Intern to support continuous improvement, operational effectiveness, and cross-functional initiatives across our Canadian operations. This role offers hands-on experience in process improvement, policy and procedure development, governance, business continuity, and project coordination. Working closely with the Associate Director of Strategy & Operational Excellence, the Federal Affairs & Policy Lead, and the Senior Director of Legal & Compliance, you will help identify opportunities to streamline ways of working, strengthen documentation and controls, and support the implementation of practical, sustainable improvements. Moderna's commitment to deliver the greatest possible impact to people through mRNA medicines ensures a challenging and rewarding internship experience in a dynamic environment that fosters professional growth.

This internship is expected to be at least 3 months in duration (40 hrs/week). Expected start is May 2027. The internship will be located in Moderna's Toronto office, with an expectation of working at least 70% in-office.

Here’s What You’ll Do
Under the supervision of the Associate Director of Strategy & Operational Excellence, you will:

• Support operational excellence initiatives by reviewing existing workflows, documenting current-state processes, and identifying opportunities to improve efficiency, consistency, and clarity.
• Assist with process mapping, development of standard operating procedures, templates, trackers, and other tools that enable consistent execution and knowledge sharing.
• Support corporate policy and procedure development, updates, implementation, and communication to improve operational readiness and alignment across teams.
• Contribute to governance and compliance initiatives by organizing documentation, tracking action items, and helping assess changes in applicable requirements across Canada.
• Assist with the review and updating of HR and other internal policies, incorporating stakeholder feedback and evolving operational needs.
• Support business continuity planning and risk assessment efforts by coordinating inputs, documenting key risks and mitigation actions, and maintaining follow-up trackers.
• Collaborate with cross-functional teams to coordinate improvement projects, prepare meeting materials, monitor milestones, and communicate progress against agreed deliverables.
• Support operational reporting and continuous improvement by consolidating information, tracking key activities, and proposing practical enhancements; assist with other duties as assigned.

Here’s What You’ll Need (Basic Qualifications)

• Currently enrolled in or recently completed a degree in Business, Operations Management, Industrial Engineering, Law, Entrepreneurship/Commercialization, or a related field.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Strong interest in operational excellence, continuous improvement, business processes, corporate governance, compliance, or organizational effectiveness.
• Excellent communication skills.
• Bilingual (French/English) is an asset, especially for Quebec-related policy work.
• Proactive, self-starter mindset with the proven ability to learn quickly, work independently, and take ownership of tasks.
• Strong organizational, analytical, and project coordination skills, with the ability to prioritize multiple assignments in a fast-paced environment.
• High attention to detail, ensuring accuracy and consistency in materials and project execution.
• Interest in operational improvement and corporate functions within the healthcare sector, with a desire to learn about Moderna’s innovative mRNA technology.
• Experience collaborating in team environments, demonstrating adaptability and problem-solving skills.
• Proficiency with Microsoft 365 (including Word, Excel, and PowerPoint) and collaboration tools such as Teams; interest in process mapping and project tracking tools is an asset.
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being with access to fitness, mindfulness, and mental health support
• Family building benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

The salary range for this role is $20.90 - $23.10. This range reflects the minimum and maximum base pay we expect to pay for this position based on our current compensation structure. The actual base pay offered to each employee is determined with due diligence, taking into account factors such as relevant experience, skills, qualifications, education, performance, and business requirements.

We regularly review pay ranges and individual compensation to ensure competitiveness with the external market and to maintain internal equity in alignment with our company’s compensation and pay-transparency principles.

The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or an equity award, subject to applicable plan eligibility criteria and individual performance.

Please note that this information is provided for transparency and compliance purposes. It does not constitute a contractual commitment or guarantee of a specific rate of pay.

Moderna welcomes and encourages applications from people with disabilities. Accommodations are available upon request throughout the recruitment, assessment, and selection process. Applicants requiring an accommodation are encouraged to contact: [email protected].

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! 

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at [email protected]. 

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