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Hanger

Orthotic and prosthetic care provider

Group Practice Manager - Certified Prosthetist Orthotist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeKalamazoo, MI, USA

About the Job

Requirements

  • For the clinician pathway, current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or a baccalaureate degree in prosthetics and/or orthotics (or foreign equivalent) and current ABC Board-Eligibility in Prosthetics and/or Orthotics is required.
  • A valid driver's license and a driving record meeting Hanger's Motor Vehicle Safety Policy and Procedures are required; in states where licensure is required, the ability to obtain and maintain state licensure may also be required.
  • A minimum of two to four years of supervisory experience is required.
  • For the non-clinician pathway, a high school education or equivalent, five years of progressively responsible experience in Orthotics and/or Prosthetics or related healthcare administration or services, and two to four years of supervisory experience are required.
  • Non-clinicians must have or be eligible to obtain a valid driver's license and maintain a driving record meeting Hanger's Motor Vehicle Safety Policy and Procedures.
  • Strong interpersonal, oral, and written communication skills are required.
  • The role requires proficiency in delegation and holding individuals accountable, and the ability to partner and collaborate across the organization.
  • The role requires the ability to evaluate and monitor clinical capabilities and skill levels, and to manage, develop, and motivate employees.
  • A strong understanding of financial statements and the ability to use that information to drive business results are required.
  • Competent knowledge of orthotics and/or prosthetics patient care management is required.
  • Proficiency in Windows-based office technologies, including Word and Excel, is required.

Responsibilities

  • Ensure timely, high-quality patient care and satisfaction.
  • Connect individual clinics into a cohesive team by sharing resources and addressing gaps between locations to improve efficiency and care coordination.
  • Ensure patients are matched with the best-fit specialists.
  • Work with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
  • Communicate across all levels to maintain alignment, transparency, and coordinated execution.
  • Participate in direct patient care, up to 60%, as appropriate.
  • Manage staffing plans and support recruitment in partnership with HR.
  • Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
  • Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
  • Promote clinical excellence through mentorship, training, and adherence to best practices.
  • Foster a unified, collaborative culture that supports employee engagement and growth.
  • Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
  • Align clinical and operational strategies with dyad partners and regional leadership.
  • Manage resource planning, forecasting, and project delivery.
  • Support strategic initiatives and partnerships within the market.
  • Ensure compliance with healthcare regulations and organizational policies.
  • Bring innovative ideas to improve care and operations.
  • Maintain focus on operational and financial performance while advocating for employee engagement and patient experience.
  • Monitor KPIs and financial performance across the group practice.
  • Manage budgeting, forecasting, and financial reporting.
  • Implement incentive models that reward productivity, quality, and engagement.
  • Manage and communicate the market strategy and business plan in alignment with organizational goals and objectives.
  • Build and maintain relationships with local healthcare providers, stakeholders, and the community.

Desired Qualifications

  • For clinicians, five years of experience providing direct patient care in Orthotics and/or Prosthetics is preferred.
  • For clinicians, two to four years of third-party billing experience is preferred.
  • For non-clinicians, a bachelor's degree in Business Administration, Healthcare Administration, or an Allied Healthcare field is preferred.
  • For non-clinicians, four years of experience managing a medical clinic or healthcare services facility is preferred.

About the Company

Hanger

Orthotic and prosthetic care provider

Hanger designs, manufactures, and delivers orthotic and prosthetic care and products through two main paths. In Patient Care, Hanger operates over 925 clinic locations where clinicians provide comprehensive, outcomes-based O&P care for people of all ages, including assessment, fitting, therapy, and follow-up. In Products & Services, it designs, manufactures, and distributes branded and private-label O&P devices and components for the broader O&P community and skilled nursing facilities, plus consulting and post-acute rehabilitative solutions. The company differentiates itself by acting as an ecosystem that combines hands-on clinical care with a manufacturing and product supply chain, supported by research and innovation, to address a wide range of O&P needs. Its goal is to empower human potential by improving function and quality of life through customized orthotic and prosthetic solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
1861

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