Supply Chain Manager - AIR Connectivity

Description

Do you want to help build and optimize an air transportation network to delight millions of Amazon customers? Are you passionate about planes, trucks, eCommerce logistics, or solving complex challenges with data? We’re looking for a Supply Chain Manager to support our rapidly evolving Amazon Air (AIR) business, which currently operates an air cargo network using a fleet of Boeing 737, Boeing 767, and Airbus A330 aircraft across more than 50 airports in the US and Canada.

 The Supply Chain Manager II, AIR Connectivity will be responsible for improving the logic and methodologies of AIR’s package flow and connectivity planning through data analysis, modeling, and collaboration with internal and external stakeholders. The individual will work closely with end users making key business decisions and will help optimize the operation contributing to driving down total cost while improving customer speed and delivery accuracy within the transportation network.

Key job responsibilities
- Design and model supply chain solutions by analyzing forecasting, demand planning, material planning, and manufacturing processes to verify supply commitments and meet cost and service targets.
- Identify process gaps through data analysis and implement improvement projects that increase operational efficiency, reduce defects, and strengthen supply chain performance.
- Collaborate with cross-functional partner teams and external stakeholders to formulate solutions for operational problems, serving as a primary escalation point to unblock obstacles and mitigate risks.
- Develop and refine Key Performance Indicators (KPIs) and measurement systems to ensure decisions are data-driven, processes are auditable, and work quality is consistently measurable.
- Leverage and guide the development of technology and automation solutions — including generative AI tools where appropriate — to drive more optimal and more automated decision-making across the supply chain.

A day in the life
Your day begins by reviewing operational metrics and diving into data to understand supply chain trends and identify emerging issues. You connect with partner teams to align on priorities, troubleshoot material shortages or discrepancies, and refine the processes that keep goods flowing smoothly. You may spend part of your afternoon building a new reporting mechanism with analytics partners or evaluating trade-offs between suppliers on cost and service. You regularly present findings and mitigation plans during business reviews, translating complex data into clear recommendations for leadership.

About the team
Our team is focused on designing and continuously improving the supply chain systems that power Amazon's customer fulfillment network. We work collaboratively across operations, technology, and analytics to build processes that are efficient, resilient, and scalable. As we look ahead, we are investing in automation and advanced tooling to unlock new levels of performance. If you are excited about solving meaningful problems at scale within an inclusive, collaborative environment, we would love to have you join us.

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 3+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.